Business Development Consultant-Internet Sales

Century Kia of Tampa is hiring a Business Development Consultant focused on internet sales and appointment setting for the sales and service departments.

Responsibilities

• Handle customer contacts, follow-up, new business development, and existing customer retention
• Receive and promptly respond to inbound sales calls and internet inquiries
• Identify client needs and schedule appointments for the sales and service department
• Place outbound phone calls and emails to potential and existing clientele
• Address client concerns before the appointment date, including vehicle pricing, product availability, vehicle equipment questions, and appointment process/duration
• Contact clients prior to the appointment date to confirm appointments
• Perform data mining and prospecting for sales and service opportunities
• Execute prospect follow-up calls and gauge customer satisfaction
• Attend and participate in department meetings

Requirements

• Customer service, sales, or telemarketing background helpful, but not required (training provided)
• Excellent oral, written, and interpersonal communication skills
• Positive attitude, exceptional work ethic, and willingness to learn
• Computer literacy, organization skills, follow-up skills, and typing skills
• Ability to read and comprehend instructions and information
• Must have a professional appearance
• Driver’s License (required)

Compensation & Pay

• $35,000 - $50,000 per year
• Guaranteed base pay plus performance-driven bonuses and incentives

Benefits

• Health & Dental Insurance: 50% company paid with no deductible
• Vision Insurance
• 401(k) Plan with generous company match
• Paid Time Off
• Life and Disability Insurance
• Flexible Spending Account
• Employee Purchase Program
• Company-paid outings
• Small business / family oriented culture
• Opportunities for career advancement
• State-of-the-art facility
• Professional development assistance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance

Position Details

• Job type: Full-time
• Work location: In person (onsite)
• Location: Tampa, FL
• Interview location: Century Kia of Tampa, 4340 W Hillsborough Ave, Tampa, FL 33614 (New Car Showroom)

Application Question

• Are you willing to undergo a backround check?

Role Overview

• BDC typically stands for Business Development Center
• Automotive BDC refers to an in-house call center at an automotive dealership
• BDC Agents develop and retain sales and service business at customer touch-points
• This role supports appointment-setting for the showroom by building rapport and value with clients at different stages of the car buying process
• This position is not telemarketing (no cold calling required) and not car sales (there is a separate sales team)
• Learning and memorization of professionally persuasive skills and techniques is required for rapport-building and appointment encouragement

Who You Will Interact With

• Sales Associates
• Sales Managers
• Business Development Manager
• Dealership support staff
• Sales and service customers