Business Development Operations Manager

The Business Development Operations Manager supports business growth by coordinating the path from opportunity identification through proposal submission and contract award. This onsite role in Honolulu focuses on managing active pursuits, leading RFP and RFI coordination, and strengthening business development operations through reporting, process improvements, and cross-functional collaboration.

Role Overview

This position manages the opportunity-to-proposal workflow, ensuring submissions are coordinated, compliant, and delivered on time. The role partners with Account Executives and internal stakeholders to advance sales activities and support client relationship efforts while improving business development operations across the organization.

Key Responsibilities

• Support business development efforts from opportunity identification through proposal submission and contract award.
• Partner with Account Executives to advance sales activities, manage active pursuits, and support client relationship efforts.
• Lead coordination and development of RFPs, RFIs, qualifications packages, and proposal submissions.
• Coordinate with project managers, technical experts, executives, finance, and operations teams to produce high-quality, compliant submissions.
• Develop and manage schedules, deadlines, and pursuit activities to support successful outcomes.
• Create reports, dashboards, forecasts, and metrics that inform business decisions and growth initiatives.
• Identify opportunities to improve processes, increase efficiency, and strengthen business development operations.
• Support strategic initiatives aimed at expanding the organization’s presence in government and technology sectors.

Required Qualifications

• 5+ years of experience in business development operations, proposal management, sales operations, project coordination, capture support, or a related field.
• Experience managing multiple projects, pursuits, proposals, or competing priorities simultaneously.
• Strong project management, organizational, and prioritization skills.
• Experience with CRM systems, pipeline management, forecasting, and reporting.
• Excellent written, verbal, and presentation communication skills.
• Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, and SharePoint.
• Ability to influence and coordinate cross-functional stakeholders.

Preferred Experience

• Government contracting, public sector, technology, consulting, engineering, or professional services environments.
• Experience with RFP and proposal development.
• Background in business development reporting, forecasting, and analytics.
• PMP, CAPM, APMP, or similar professional certifications.

Tools and Technologies

• CRM systems
• Pipeline management
• Microsoft 365: Word, Excel, PowerPoint, Teams, SharePoint

Schedule, Location, and Compensation

• Location: Downtown Honolulu, Hawaii
• Schedule: Full-Time, On-Site
• Compensation: USD 80,000 to 90,000 per year, commensurate with experience

How You Can Succeed in This Role

• Take initiative and proactively identify process improvements.
• Apply strong problem-solving and decision-making in fast-moving pursuits.
• Communicate clearly with executives, project managers, clients, and senior stakeholders.
• Present information and recommendations confidently to leadership.
• Perform effectively under pressure while managing competing priorities and deadlines.
• Build strong working relationships across internal teams and with external partners.
• Support business development activities, proposal efforts, and client engagement initiatives.
• Drive process improvements and contribute new ideas that support organizational growth.
• Show interest in learning how to operate in a government and technology-focused environment.
• Stay adaptable and resourceful, with a willingness to learn and take ownership of results.