Business Development Manager

Plano, TX (onsite)

Compensation: USD 85,000 - 110,000 per year

Tyler Technologies is hiring a Business Development leader to drive disciplined prospecting, strengthen team performance, and build predictable pipeline outcomes. This role provides hands-on coaching for a BDR team while owning the day-to-day cadence, CRM standards, reporting rhythm, and lead handoff alignment with Sales.

Responsibilities

• Lead and coach a subset of BDRs with day-to-day guidance, performance feedback, and professional development support.
• Run regular one-on-ones, call reviews, and pipeline check-ins to surface coaching opportunities and address performance gaps.
• Support new BDR onboarding through structured training and shadowing to drive ramp-up to full productivity.
• Recognize and reinforce high-performance behaviors while addressing underperformance in a timely and constructive manner.
• Direct outbound and inbound prospecting across the assigned BDR team, ensuring consistent adherence to outreach cadences and qualification criteria.
• Monitor daily and weekly prospecting activity, lead quality, and pipeline contribution at both individual and team levels.
• Ensure timely and accurate qualification of leads from all sources, including marketing campaigns, website inquiries, events, and self-generated outreach.
• Support BDRs in researching prospects using social media, industry associations, and other intelligence tools to identify and prioritize opportunities.
• Maintain strict and accurate use of Microsoft Dynamics CRM across the team, including activity tracking, lead status, and notes.
• Identify team-level process gaps or inefficiencies and escalate optimization recommendations to the Senior Manager.
• Support ownership of the team’s portion of the Business Development Project Schedule to align with campaign timelines and priorities.
• Provide weekly performance reporting to the Senior Manager, covering activity metrics, pipeline contribution, and individual progress against targets.
• Use data and KPIs to proactively identify trends, risks, and coaching opportunities.
• Communicate performance results and context to BDRs on an ongoing basis.
• Act as a liaison between the BDR team and Sales to support smooth lead handoffs, alignment on qualification standards, and timely follow-up.
• Collaborate with the Senior Manager and Marketing on team feedback related to campaign performance and lead quality.
• Represent BDR team capacity and execution status in cross-functional planning meetings as needed.
• Conduct personal outreach on strategic or high-priority accounts when required.
• Represent the organization at trade shows, conferences, and sales events as requested.

Requirements

• Bachelor’s Degree in Marketing, Business, Information Technology, or a related field.
• 1-2 years of experience in business development, inside sales, or demand generation, preferably within software, technology, or the public sector.
• Prior experience leading or mentoring a small team of BDRs or sales representatives is preferred.
• CRM proficiency, especially Microsoft Dynamics CRM, with strong understanding of lead management workflows.
• BDR tools proficiency, with Outreach.Ai and Pursuit/Zoominfo as a plus.
• Strong communication skills to motivate, coach, and hold a team accountable.
• Data-driven mindset to interpret performance metrics and translate insights into actionable coaching.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel, PowerPoint, and SharePoint.

Reports to

Senior Manager, Business Development