Director Business Development

Director of Business Development will drive referral growth and retention to expand facility service lines in San Antonio, TX.

Responsibilities

• Partner with hospital discharge planners, social workers, case managers, physicians, management, and education staff to generate and maintain referral sources.
• Coordinate with facility and division sales leadership to advance the organization mission and revenue goals by presenting service line attributes, processes, and outcomes to consumer, physician, and market groups or individuals.
• Evaluate, analyze, and interpret market utilization data for facility service lines in collaboration with facility and division leaders.
• Build and maintain a strong collaborative relationship with admissions/intake.
• Develop and implement an internal and external marketing plan designed to increase facility revenues and profits.
• Identify referral priorities and keep them aligned with the organization’s vision and strategic goals.
• Document all sales activity promptly in the company Customer Relationship Manager (Salesforce).
• Analyze market demographics, including population, age, gender, race, and projected patient population trends.
• Work with division/market physician services, facility leaders, and medical staff leadership to develop sales and retention strategies for facility services.
• Execute referral and retention strategies effectively, continuously refining plans to support quality outcomes for referral sources and the facility.
• Close new referral sources, conduct face-to-face meetings to ensure a thorough understanding of available services, and complete follow-up meetings as needed.
• Prepare and present regular reports highlighting trends, additional referral opportunities, and obstacles to retention and growth.
• Manage department staff including hiring, development, training, performance management, and internal communication to ensure effective and efficient operations.
• Perform other functions and tasks as assigned.

Requirements

• Bachelor’s degree required.
• Five (5) or more years of related experience in a healthcare business development role required.
• One (1) or more years of supervisor experience required.
• Master’s degree preferred.
• Education may be waived: experience may be accepted in lieu of degree as approved by VP Business Development.
• Must have and maintain a valid driver’s license, maintain automobile insurance coverage, and have access to an automobile where the facility requires it.

Technology

• Salesforce

Benefits

• Medical, Dental, and Vision Insurance coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-paid Basic Life & AD&D insurance
• Disability benefits
• 401(k) Retirement Plan with a company match
• Employee Assistance Program (EAP) and Employee Discount Program
• Paid Holidays
• Paid Time Off (PTO)
• Tuition Reimbursement opportunities for career advancement

Purpose

Grow defined lines of service by developing and retaining referrals from physicians and other key non-physician referral sources.