Sales Development Representative

Consolidated Electrical Distributors is seeking a Sales Development Representative to bolster its on-site sales team in Laconia, New Hampshire. This role supports the outside sales effort by managing inbound inquiries, qualifying leads, and nurturing customer relationships, while ensuring smooth execution of sales processes. As a liaison between customers, internal teams, and account executives, you’ll help drive efficiency and growth across the sales cycle.

Responsibilities

• Respond promptly to inbound inquiries and web leads.
• Qualify prospects based on defined criteria (industry, product fit, urgency, etc.).
• Coordinate meetings between prospects and outside sales reps.
• Maintain regular contact with existing customers to support repeat business.
• Handle basic product questions and escalate technical inquiries to product specialists.
• Track customer needs and route opportunities to the appropriate internal resources.
• Update and manage CRM records to ensure data accuracy and pipeline visibility.
• Prepare quotes and proposals based on predefined templates and pricing rules.
• Follow up on outstanding proposals and assist in closing low-complexity sales.
• Collaborate with purchasing and technical support to ensure timely order fulfillment.
• Monitor order progress and communicate updates to customers.

Requirements

• Must be at least 18 years of age
• Current, valid driver’s license with acceptable driving record
• Authorization to work in the United States (without requiring work authorization sponsorship by CED now or in the future)

Technologies

• Microsoft Office
• Excel
• Outlook
• PowerPoint
• Salesforce
• Microsoft Dynamics

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Vision insurance

Working Conditions

• Conditions vary based on needed activities and will include warehouse, sales floor, and external environments.
• Some activities will include lifting (maximum 50 lbs.), sorting, standing, and possible extreme heat/cold conditions.

Supervisory Responsibilities

• None

Compensation

USD 50,000 - 60,000 per year

Work Location and Availability

• Work Location: In person
• Ability to commute: Laconia, NH 03246 (Required)