Sales Manager

Hosack Heating, Cooling, and Plumbing is seeking an experienced Sales Manager to lead the residential service department in O'Fallon, MO. This onsite role is focused on driving revenue while strengthening sales execution through hands-on coaching, technician development, and consistent operational performance.

You will help set the tone for the company sales culture by working directly with the team, reinforcing best practices, and using performance metrics to improve results and customer experience across the residential service operation.

What You’ll Do

• Lead the day-to-day operations of the residential service department.
• Develop, coach, and mentor technicians and the sales team to improve sales performance and customer experience.
• Provide hands-on coaching, ride-alongs, and real-time feedback to reinforce the company sales culture.
• Train technicians to present repair and replacement options with confidence and integrity.
• Drive revenue growth while maintaining exceptional customer satisfaction.
• Recruit, hire, and develop top-performing technicians.
• Ensure operational consistency by implementing and reinforcing company processes, procedures, and best practices.
• Monitor and improve key performance indicators including average ticket, conversion rate, revenue, memberships, profitability, and customer satisfaction.
• Work closely with dispatch, customer service, and leadership to maximize efficiency and production.
• Foster a culture of accountability, teamwork, and continuous improvement.

What You Bring

• 5+ years of leadership or management experience in residential home services.
• Proven success driving revenue and developing high-performing sales teams.
• Outstanding sales coaching training.
• Experience leading ride-alongs and improving technician performance through hands-on development.
• Strong understanding of residential service operations and performance metrics.
• Experience recruiting, hiring, and retaining top talent.
• Excellent leadership, communication, and accountability skills.
• Service Titan experience is highly preferred.

Compensation & Benefits

• Up to $175,000 Total Compensation (Base + Performance Bonus).
• Competitive benefits package.
• Medical, Dental & Vision Insurance.
• 401(k) with company match.
• Paid Time Off & Paid Holidays.
• Career advancement opportunities.

Location: O'Fallon, MO (onsite)

Minimum Experience: 5 years

Technology: Service Titan