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Job Description

In Lorain, Ohio, Alliance Mobile Inc invites a seasoned Wireless Retail Sales Manager to lead an on-site sales team in a fast-paced wireless retail setting. This role pairs accountability for store profitability with a strong focus on delivering outstanding customer experiences. You can expect a competitive compensation package, performance-based bonuses, and a culture that emphasizes collaboration, growth, and energy.

Benefits

  • Salary range of $40,000 to $100,000 per year, plus performance-based bonuses.
  • Medical, dental, and vision coverage, 401(k), and accrual of paid time off.
  • 50% off your AT&T wireless bill and exclusive employee discounts.
  • Internal promotions, mentorship programs, and college book reimbursement to support growth.
  • A vibrant team culture with sales competitions and regular social gatherings.
  • Holiday pay and recognition for contributions to the store’s success.

Responsibilities

  • Increase store profitability and hit sales targets through strategic leadership and analysis.
  • Coach and develop a high-performing team to sustain top-tier performance.
  • Recruit, hire, and guide employees, making staffing decisions when necessary.
  • Oversee daily store operations, scheduling, and policy compliance with attention to detail.
  • Lead by example through hands-on coaching and role-playing to elevate performance.
  • Step in to support transactions and ensure memorable customer experiences.
  • Collaborate with trainers to onboard new hires smoothly and efficiently.
  • Uphold Alliance Mobile’s standards of integrity and expect the same from the team.
  • Maintain open, proactive communication with the broader Alliance Mobile community.
  • Work 45-50 hours per week, including evenings, weekends, and holidays.
  • Assist with physical tasks as needed, including lifting up to 25 pounds.

Requirements

  • 2+ years of sales management experience leading teams.
  • A proven track record of meeting or exceeding sales goals and delivering strong customer service.
  • Excellent communication, organization, and interpersonal skills.
  • Flexibility to work evenings, weekends, and holidays with a positive attitude.
  • Comfort with technology, including computers, wireless devices, and related tools.
  • Education: High School diploma or higher.

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