Wireless Sales Manager

OSL Retail Services Inc is hiring a Wireless Sales Manager to lead a Walmart Canada wireless kiosk location in Saddle Brook, NJ (onsite). This full-time role supports strong team performance and customer service while giving you clear pathways for growth, comprehensive training, and performance-based upside. Earn a competitive base salary (USD 50,000 - 65,000 per year) plus commissions and quarterly performance bonuses.

What You’ll Do

Reporting to the District Manager, you will manage the wireless department day to day and help the team hit sales targets while maintaining high standards of service and operational execution.

• Oversee daily wireless department operations to ensure smooth, efficient service delivery
• Manage and supervise sales associates, including scheduling, training, and performance evaluations
• Drive sales targets and performance goals through motivation and effective sales strategies
• Maintain in-depth product and service knowledge and ensure the team stays current
• Monitor inventory levels, ensuring products are stocked and displayed per company standards
• Handle customer inquiries and resolve issues to support strong customer satisfaction
• Run regular team meetings to communicate new targets, promotions, and operational updates
• Analyze sales figures, forecast future sales, and adjust strategies based on market trends
• Coordinate with the marketing department to implement promotional campaigns and initiatives
• Ensure compliance with company policies, procedures, and legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization in the sales area for a positive customer experience
• Report to upper management on sales results, potential customer issues, and overall department performance
• Complete other duties as needed

What We’re Looking For

• Full-time availability with flexibility for different schedules, including days, evenings, and weekends
• Retail management experience in wireless or electronics
• Proven ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills for leadership and customer interactions
• Excellent customer service skills with a proactive approach, attention to detail, and problem-solving capability
• Physical ability to lift 30-50 pounds
• Ability to stand or walk for extended periods during shifts
• Experience managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards

Tools & Training

DailyPay and Wisely support earnings access, and you’ll receive personalized in-store and online LMS training to help you succeed in the role.

Compensation & Benefits

• Competitive base salary plus commissions and quarterly performance bonuses
• Employee discounts, including up to 50% off wireless services
• RRSP matching and participation in various discount programs
• Paid vacation
• Comprehensive training and career development opportunities
• Employee Assistance Program
• Access to Dailypay and Wisely cards for daily access to earnings
• Participation in OSL People and Culture Programs, including OSL Cares and the Women’s Empowerment Mission

About OSL

OSL is a dynamic, people-centric company delivering outsourced sales services for North America’s leading Fortune 500 firms. You’ll work in a supportive environment built around training, coaching, and opportunities to develop your potential.

Recruitment Process

• AI-based tools are used to assist with initial resume screening and skills-matching assessments
• Final hiring decisions are made by the recruitment and/or hiring manager team
• Questions about the process can be directed to [email protected]