Assistant Korean Sales Manager

Pacific Islands Club Guam (PIC) Guam is hiring an Assistant Korean Sales Manager to support Korean market sales and guest experiences.

Responsibilities

• Build and maintain relationships with tour agents, land operators, and group organizers to generate business for PIC
• Conduct resort tours and site inspections for travel partners and prospective group clients
• Coordinate group arrivals, room allocations, and availability with Front Desk and Reservations
• Work with Food & Beverage and recreation teams to coordinate group functions and events
• Review Korean market performance, prepare forecasts and monthly reports, and support promotional planning with the Korea sales office
• Communicate resort news, promotions, and operational updates to travel partners and internal departments
• Partner with the Guam Visitors Bureau on market information, promotional materials, and group visits
• Handle Korean market room inquiries, airline crew accommodations, and VIP arrangements
• Assist with media visits, filming, photography, and public relations activities
• Translate guest information and resort materials from English into Korean, including interpretation support
• Review guest feedback, address concerns, and coordinate service improvements with management
• Attend sales meetings, revenue meetings, and trade fairs in Korea as assigned
• Train interns supporting the Korean market and cover for the Korean Sales Manager during absences

Requirements

• One-year certificate from a college or technical school; or at least one year of related experience or training; or an equivalent combination of education and experience
• Ability to speak, read, and write Korean at a level appropriate for hospitality and business communication
• Business English speaking, reading, and writing skills
• Strong interpersonal, presentation, and written communication skills
• Ability to organize work, manage competing priorities, and adapt to changing guest and business needs
• Sound judgment, attention to detail, and ability to resolve routine problems professionally
• Ability to prepare and interpret sales reports, forecasts, percentages, and other numerical information
• Proficiency in Microsoft Outlook, Word, Excel, and Publisher, with ability to learn department systems
• Dependability, discretion, and commitment to professional guest service

Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Publisher

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Professional development assistance
• Vision insurance

Work Environment

• Includes office duties, resort tours, guest interaction, and occasional outdoor activities
• Attendance at trade fairs in Korea may be required

Apply

• Submit your application through Indeed

Work Location

• In person
• Tumon, GU (onsite)

PIC Guam seeks a personable, organized assistant to support Korean market sales activities, strengthen travel partnerships, and coordinate group visits and promotions with internal departments and the Korea sales office.