Head of Community and Business Development

Flourish Care is building a hands-on Community Development team that turns healthcare and community relationships into sustained patient referrals for doula care. This hybrid role is rooted in the MA and RI healthcare ecosystem, with team support extending partner work into CT, and it sits directly under the CEO.

You will own partnership growth and referral performance across Massachusetts and Rhode Island while leading a small team responsible for activating partners, improving execution against an established playbook, and strengthening local presence alongside the Doula Ambassadors.

Role overview

• Own partnership growth and referral performance in Massachusetts, Rhode Island, and CT while managing a small team across multiple markets.
• Personally develop and manage MA/RI/CT partnerships.
• Lead the team toward an overall referral-growth target and improve execution against an established playbook.
• Ensure the Community Development team generates and sustains referrals; once a referral is submitted, scheduling, enrollment, and care delivery are owned by other teams.
• Spend meaningful time in the field developing and supporting partnerships throughout Massachusetts and Rhode Island.

Partnership and referral responsibilities

• Grow referrals in Massachusetts and Rhode Island.
• Own partnership performance across health systems, FQHCs, OB-GYN practices, community organizations, and public-health programs.
• Build relationships from senior leaders to frontline referral staff.
• Turn partner interest into practical, embedded referral workflows.
• Manage complex partnerships through activation, performance reviews, and expansion.
• Prioritize accounts based on referral potential, strategic value, and required effort.
• Address barriers when promising partners are not referring consistently.
• Coordinate with Doula Ambassadors to strengthen Flourish Care’s local presence.

Team leadership and performance management

• Manage an initial team of two Community Development Partnership Managers.
• Set clear market priorities and performance expectations.
• Run focused portfolio and performance reviews.
• Coach the team on partnership development, activation, and referral growth.
• Help the team focus time on the highest-value opportunities.
• Drive consistent execution against Flourish Care’s existing playbook and refine it based on results.
• Communicate performance, risks, and resource needs to leadership.

What you’ll bring

• 6+ years of relevant healthcare growth, outreach, market-development, or partnership experience.
• Direct ownership of patient-referral, patient-volume, utilization, admissions, or revenue outcomes.
• Experience working with healthcare providers and frontline clinical or administrative teams.
• Ability to manage complex relationships across senior, operational, and frontline stakeholders.
• Ability to work regularly in the field throughout Massachusetts and Rhode Island.
• Residence in Massachusetts or Rhode Island, or willingness to relocate before starting.

Compensation and equity

• USD 120,000 - 150,000 per year base salary.
• Performance incentives.
• Pre-Series A equity and an early-stage equity stake in the company.

Location: Rhode Island (hybrid), with regular field travel across Massachusetts and Rhode Island. Reports to: CEO.