Sales Manager

Wyrko is seeking a hands-on Sales Manager to lead and coach a high-performing appliance sales team in Brooklyn, NY. This role is focused on driving revenue, improving conversion and customer experience, and developing sales representatives through active performance management and sales training.

Key Responsibilities

• Lead, coach, and motivate the sales team to achieve individual and store revenue goals.
• Set clear expectations for sales activity, conversion, customer experience, and team performance.
• Monitor sales results and identify opportunities to improve performance for both individuals and the team.
• Coach representatives on discovery, product positioning, objection handling, upselling, and closing.
• Step into customer interactions and complex sales situations when additional support is needed.
• Build a sales culture centered on accountability, customer service, and results.
• Run regular coaching, performance conversations, and sales training.
• Support onboarding and development of new sales representatives.
• Track key sales metrics, trends, and opportunities, then communicate results to leadership.
• Ensure strong product knowledge across brands, features, promotions, and pricing.
• Partner with inventory, warehouse, delivery, and operations teams to maintain an end-to-end customer experience.
• Help resolve escalated customer issues while protecting both the customer relationship and the business.
• Ensure accurate use of POS, CRM, inventory, and other sales systems.
• Identify opportunities to improve sales processes, conversion, average transaction value, and repeat business.

Requirements

• 3–5+ years of retail or consumer sales experience, ideally with higher-ticket products.
• 1–2+ years of supervisory, team-lead, or sales-management experience.
• Demonstrated record of meeting or exceeding individual and/or team sales targets.
• Strong skills in sales coaching and people development.
• Ability to analyze sales performance and apply insights to improve outcomes.
• Strong consultative selling, negotiation, objection handling, and closing ability.
• Comfort holding employees accountable while maintaining an engaged and motivated team.
• Strong customer-service instincts, including experience resolving escalated situations.
• Highly organized approach with strong communication and follow-through.
• Experience with POS, CRM, inventory, or retail-management systems preferred.
• Appliance, furniture, electronics, home improvement, automotive, luxury retail, or other high-ticket sales experience is a plus.

Technology

• POS
• CRM
• Inventory

Compensation and Work Location

• Location: Brooklyn, NY (in person)
• Base Pay: $85,000–$95,000 per year
• Bonus: bonus included
• On-Target Earnings: approximately $125,000–$200,000
• Pay Range: $85,000.00–$95,000.00 per year

How the Opportunity Works

This is a results-driven, hands-on Sales Manager position where you will manage performance on the sales floor while developing the team behind the numbers. The role includes coaching, training, and active involvement in customer conversations and complex situations, with compensation structured so that strong performance can translate into meaningful upside.