Sales Manager

Century Business Products Inc. is investing in field leadership to support profitable growth and help a direct sales team hit individual and team objectives. This onsite Field Sales Manager role balances hands-on coaching with structured forecasting, reporting, and continuous improvement of the sales process. You will work closely with the Sales Operation Manager to strengthen customer relationships, evolve sales system processes for rapid growth, and ensure the team’s pipeline and performance meet company expectations.

What you’ll be responsible for

• Manage all aspects of running an efficient sales team, including hiring, supervision, coaching, discipline, and motivation.
• Develop creative and innovative ways to market Century Business Products’ products and services.
• Motivate the sales team to achieve individual and team goals.
• Partner with the Sales Operation Manager to proactively inspect sales activity and effort, ensuring both the quality and quantity of team performance meet or exceed company expectations.
• Support the evolution, integration, and implementation of sales system processes aligned to business growth, revenue attainment, and market development objectives.
• Spend quality time in the field coaching the team on prospecting activities, sales skill building, closing skills, and the Solution Sales process.
• Lead field forecasting efforts, ensuring accurate forecasts are completed and updated weekly.
• Engage key accounts with assigned sales personnel to clarify customer requirements, assess satisfaction, and provide a management-level point of contact that builds consistent rapport.
• Direct and support the consistent implementation of company initiatives.
• With the CSO and Sales Operation Manager, prepare forecasts by market and analyze data to evaluate current goals.
• With the CSO and Field Sales team leadership, ensure daily, weekly, monthly, and quarterly reports and key performance indicators are met.
• Build peer support and strong relationships with internal leadership, including the SOM, HR, Field Service Manager, and Marketing Director.
• Attend Chamber of Commerce, Public School, and other social events with team members to strengthen relationships and grow business opportunities.
• Identify opportunities and surface potential problems early in partnership with the sales team and Sales Operation Manager.
• Maintain ongoing communication across sales, service, and administration, including HR and Marketing.
• Work with Sales Operation Manager to analyze and recommend sales territory definitions.
• Understand the Kyocera National Account program, including AEPA and GSA, and use each when applicable.
• With HR, lead recruiting, hiring, onboarding, training, and development of sales representatives to build the strongest possible sales team.
• Provide regular sales meetings, sales pipeline reviews, and goal setting with Sales Operation Manager.
• Support, coach, and enforce use of all functions of Compass CRM, sales process, and strategy for all products and service offerings.

What you bring

• Bachelor’s degree preferred or applicable work experience.
• Excellent customer service skills.
• Strong verbal and written communication.
• Must be aggressive, hardworking, and organized.
• Self-starter who is competitive and goal driven.
• Successful industry experience.

Tools you’ll use

• Compass CRM

Training and development

• Steve will attend a minimum of one offsite sales management class within the first six months of the new position.
• Ongoing professional training will be provided through in-house sessions, webinars, and applicable offsite third-party training or technology conferences.
• Century Business Products will request Steve to complete ongoing, self-directed training through reading, research, webinars, and other applicable media.

Performance review

• Performance is reviewed on a periodic basis.
• An annual performance review covers historical performance, future planning, and strategy.

Location: Rapid City, SD (onsite)

Benefits: See Offer Sheet