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Job Description

Freedom Air & Plumbing is seeking an experienced Sales Manager to lead branch sales efforts for residential HVAC, plumbing, electrical, and sewer services in Rockledge, FL. This office-and-field role focuses on coaching a sales organization, improving key performance indicators, and driving consistent revenue and gross profit growth across residential service lines.

What You’ll Do

  • Lead, coach, and develop teams including Comfort Advisors, Sewer Sales Specialists, In-Home Sales Representatives, and the broader sales staff
  • Run structured performance cadences such as daily huddles, weekly meetings, ride-alongs, and field coaching
  • Conduct performance reviews and create development plans for team members
  • Build a positive, high-performance sales culture centered on accountability and growth
  • Recruit, develop, and retain top-performing sales talent
  • Develop and execute branch sales plans to achieve revenue and gross profit goals
  • Drive sales growth opportunities across HVAC replacement, plumbing, sewer, excavation, and electrical
  • Work to increase replacement conversion and improve lead performance
  • Improve financing utilization and the effectiveness of in-home presentations
  • Partner with Marketing and Operations to improve lead quality and conversion rates
  • Manage and improve branch KPIs including: sales close rates, in-home sales conversion, average ticket, revenue per lead, financing penetration, maintenance-to-replacement conversion, sewer inspection conversion rates, excavation revenue performance, booking percentages, and customer satisfaction and review scores
  • Collaborate cross-functionally with Service, Install, Sewer Operations, Dispatch, Excavation, Marketing, and Branch Leadership
  • Improve customer experience and operational efficiency
  • Standardize sales processes covering: customer consultation, needs assessments, proposal presentations, financing discussions, sewer camera reviews, and closing techniques

What You Bring

  • 5+ years of residential home services sales experience in HVAC, plumbing, electrical, sewer, or related trades
  • 2+ years of sales leadership or management experience
  • A proven track record achieving revenue and sales goals
  • Experience leading teams such as Comfort Advisors, Sales Technicians, Sewer Sales Specialists, Project Estimators, or In-Home Sales teams
  • Strong understanding of residential replacement sales and financing programs
  • Experience managing KPIs and performance metrics

Tools and Technologies

  • ServiceTitan

Compensation and Location

  • Location: Rockledge, FL (onsite)
  • Salary: USD 120,000 - 130,000 per year

Benefits

  • Medical, Dental & Vision benefits
  • 401(k) with company match
  • Paid time off and holidays

Work Style and Availability

  • Office and field-based role
  • Regular ride-alongs, branch visits, in-home sales observations, and field coaching
  • Local travel required for branch support and training activities
  • Occasional evenings and weekends based on business needs

Pre-Employment Requirements

Employment offers are contingent upon successful completion of a criminal background check, MVR review, and drug screening, completed in accordance with applicable laws and regulations.

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