Sales Manager
Job Description
Freedom Air & Plumbing is seeking an experienced Sales Manager to lead branch sales efforts for residential HVAC, plumbing, electrical, and sewer services in Rockledge, FL. This office-and-field role focuses on coaching a sales organization, improving key performance indicators, and driving consistent revenue and gross profit growth across residential service lines.
What You’ll Do
- Lead, coach, and develop teams including Comfort Advisors, Sewer Sales Specialists, In-Home Sales Representatives, and the broader sales staff
- Run structured performance cadences such as daily huddles, weekly meetings, ride-alongs, and field coaching
- Conduct performance reviews and create development plans for team members
- Build a positive, high-performance sales culture centered on accountability and growth
- Recruit, develop, and retain top-performing sales talent
- Develop and execute branch sales plans to achieve revenue and gross profit goals
- Drive sales growth opportunities across HVAC replacement, plumbing, sewer, excavation, and electrical
- Work to increase replacement conversion and improve lead performance
- Improve financing utilization and the effectiveness of in-home presentations
- Partner with Marketing and Operations to improve lead quality and conversion rates
- Manage and improve branch KPIs including: sales close rates, in-home sales conversion, average ticket, revenue per lead, financing penetration, maintenance-to-replacement conversion, sewer inspection conversion rates, excavation revenue performance, booking percentages, and customer satisfaction and review scores
- Collaborate cross-functionally with Service, Install, Sewer Operations, Dispatch, Excavation, Marketing, and Branch Leadership
- Improve customer experience and operational efficiency
- Standardize sales processes covering: customer consultation, needs assessments, proposal presentations, financing discussions, sewer camera reviews, and closing techniques
What You Bring
- 5+ years of residential home services sales experience in HVAC, plumbing, electrical, sewer, or related trades
- 2+ years of sales leadership or management experience
- A proven track record achieving revenue and sales goals
- Experience leading teams such as Comfort Advisors, Sales Technicians, Sewer Sales Specialists, Project Estimators, or In-Home Sales teams
- Strong understanding of residential replacement sales and financing programs
- Experience managing KPIs and performance metrics
Tools and Technologies
- ServiceTitan
Compensation and Location
- Location: Rockledge, FL (onsite)
- Salary: USD 120,000 - 130,000 per year
Benefits
- Medical, Dental & Vision benefits
- 401(k) with company match
- Paid time off and holidays
Work Style and Availability
- Office and field-based role
- Regular ride-alongs, branch visits, in-home sales observations, and field coaching
- Local travel required for branch support and training activities
- Occasional evenings and weekends based on business needs
Pre-Employment Requirements
Employment offers are contingent upon successful completion of a criminal background check, MVR review, and drug screening, completed in accordance with applicable laws and regulations.