Wireless Sales Manager

Join OSL Retail Services Inc in Alexandria, VA (onsite) and lead a mobile sales team that delivers personalized customer experiences. This Wireless Sales Manager role offers a $50,000 to $65,000 annual salary with the potential for additional performance-based earnings, plus full health and dental coverage and ongoing training focused on career growth.

Why OSL

• Competitive compensation with potential performance-based additional earnings ($50-$65k)
• Full health and dental coverage
• On-the-job training and career advancement opportunities
• Generous employee referral program
• Community and culture programs including OSL Cares and WE@OSL, empowering women and fostering social change
• Dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms
• Recognized by Deloitte as a Best Managed Company for 7 consecutive years

What you’ll do

You will drive mobile sales performance by coaching and managing a team of Mobile Experts while ensuring customers receive tailored recommendations and support.

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage team performance goals
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on operational guidelines, carriers, and product knowledge
• On-board and off-board employees
• Participate in required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

What you bring

• Full-time availability, including days, evenings, weekends, and holidays
• 1+ years’ experience in a management role
• Ability to lift 30-50 pounds and stand/walk for extensive periods
• Own a vehicle and be able to travel to your store(s) during operational hours
• Understanding of sales and customer service fundamentals
• Track record of leading teams that exceeded sales targets and quotas
• Ability to manage budgets, forecast sales, merchandising, and retail metrics
• Ability to motivate and lead your team successfully
• Ability to meet customer needs and deliver exceptional service
• Quickly address and resolve challenges

Day-to-day focus

Your schedule will center on leading the team, supporting KPI performance, coordinating staffing across stores, training on operational and product requirements, and working alongside Mobile Experts to drive sales results.