Wireless Sales Manager

OSL Retail Services Inc supports wireless retail operations on military bases, partnering with AAFES and NEXCOM to run The Mobile Center and NexConnect. This onsite Wireless Sales Manager role at Davis-Monthan AFB, AZ focuses on delivering personalized wireless solutions while building a high-performing team to reach OSL targets and KPIs.

You will lead day-to-day sales execution across store locations, coach performance, and coordinate staffing and onboarding to keep operations running smoothly. The position also includes participation in required trainings and support for sales initiatives as needed.

Role overview

As a Wireless Sales Manager, you will drive sales excellence by aligning customer needs with tailored product solutions for AT&T, T-Mobile, and Verizon offerings across AAFES and NEXCOM locations in the USA.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage team performance goals
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to ensure sufficient staffing across all stores
• Train teams on operational guidelines, carriers, and product knowledge
• On-board and off-board all employees
• Participate in required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

Requirements

• 2+ years of retail management experience in wireless or electronics
• Full-time availability, including days, evenings, weekends, and holidays
• Ability to lift and carry items up to 50 lbs and stand or walk for extended periods
• Own a vehicle with a valid Driver’s License and be able to travel to your store(s) during operational hours
• Experience with recruitment, coaching, HR, and US employment standards
• Ability to manage budgets, forecast sales, merchandising, and retail metrics
• Pass a background check and obtain authorization to access military bases

Compensation

• $17–$35 per hour
• Base pay includes $17–$20/hour, plus uncapped commission
• Employees can earn $22–$25/hour by meeting minimum expectations
• Top performers can earn $35+/hour

Benefits

• Sales incentives
• Career development opportunities
• Comprehensive insurance
• 401K plan
• Employee referral program
• On-the-job training

Our commitment to you

OSL is an award-winning, people-centric sales company partnering with AAFES and NEXCOM to operate The Mobile Center and NexConnect on military bases, selling AT&T, T-Mobile, and Verizon products and services. With over 45 locations, OSL provides mobile products, exceptional service, and exclusive military discounts in a supportive, growth-oriented environment.

Recruitment process (AI tools)

• OSL uses AI-based tools to support certain stages, including initial resume screening and skills-matching assessments
• These tools help match candidates’ experience and qualifications to the role requirements
• Final hiring decisions are made by OSL’s recruitment and/or hiring manager team
• Questions can be directed to [email protected]