Assistant Branch Manager - Sales Manager Trainee

Assistant Branch Manager (Sales Manager Trainee) is an entry-level, 100% onsite opportunity in Indianapolis, IN with an 18–24 month paid training program leading to managing your own branch.

Responsibilities

• Support customers in achieving their financial goals.
• Identify and pursue new loan opportunities by contacting current and potential customers and listening to understand needs.
• Recommend consumer loan options and voluntary product solutions based on customer requirements.
• Explain consumer lending services, including guidance on improving credit and consolidating debt.
• Guide customers through the loan application process.
• Make payment reminder calls as needed.
• Contribute to branch performance by evaluating loan applications, performing risk analysis, making credit decisions, administering loan closings, and processing insurance claims.
• Assist the Branch Manager with recruiting and training activities.
• Create and execute plans to meet sales goals while promoting core values and maintaining an excellent customer experience.

Requirements

• Bachelor’s degree required. Preferred majors include Business, Finance, Sales, or related fields.
• Customer-facing sales experience of 1 year or more is preferred (retail sales, goal-oriented, incentive-based).
• Professional demeanor with a positive attitude, strong communication, and customer relations skills.
• Ability to work independently and collaborate as part of a team in a fast-paced environment while managing shifting priorities.
• Proficiency with Windows and the Microsoft Office Suite.
• Valid driver’s license, reliable transportation, auto insurance, and a satisfactory driving record.
• Must meet acceptable standards for criminal background history and credit history, and pass a pre-employment drug screen.
• Ability to meet insurance licensing eligibility requirements to sell voluntary insurance products (eligibility determined by a criminal background check conducted by the state’s Department of Insurance).
• Willingness and ability to relocate for promotion into a Branch Manager role; full relocation package provided for moves more than 50 miles.

Training and career path

• Complete an 18–24 month paid on-the-job training program focused on branch operations and management.
• After training, apply learned knowledge by taking responsibility for managing your own branch.
• Promotion to Branch Manager typically requires relocation, with a full relocation package for ABMs promoted to Branch Managers.

Compensation

• $45,000 per year (paid hourly).
• Uncapped monthly bonus that averages $8,000 annually.
• $2,500 Sign On Bonus plus $500 after 90 days with a satisfactory rating.

Benefits

• Health, Dental, & Vision Insurance.
• 15 days of Paid Time Off (PTO) to start + 1 additional personal day.
• 401k with employer match.
• Company provided Life Insurance & Long Term Disability.
• Employee Assistance Program (confidential mental health support).
• Access to LinkedIn Learning library of 10,000+ professional development courses.
• Employee of the Month Program.
• Philanthropic support for multiple charities, including an annual drive for St. Jude Children’s Research Hospital.
• Professional offices with a friendly team environment.
• Monthly incentive bonus pay.
• Internal promotions.

Location and work setup

• Indianapolis, IN (100% onsite).

Technology

• Windows
• Microsoft Office Suite
• LinkedIn Learning