General Sales Manager in Training

Ashley Northeast, part of FDE LLC, invites you to lead the sales operation in the Hudson Valley as a General Sales Manager in Training. This onsite role in Kingston, NY oversees store-level sales, develops and executes strategies, and guides a high-performing team with a flexible home store assignment. The base pay ranges from $65,000 to $80,000 per year, with annual bonus opportunities that can bring compensation up to $89,700. You will participate in a paid 13-week leadership training via the Ashley Sales Academy and enjoy comprehensive benefits designed to support your life and growth.

Responsibilities

• Develop and implement comprehensive sales plans to hit revenue and profitability targets
• Analyze sales trends and data to identify improvement opportunities and growth paths
• Set and track clear performance goals for all sales roles
• Provide regular coaching and performance feedback to sales managers and team members
• Manage staffing levels to align with store traffic and turnover
• Oversee onboarding and cultural integration of new hires
• Support development and performance management of all team members
• Ensure consistent execution of the Ashley Proven Sales Process
• Lead prospecting and follow-up efforts to expand the customer base
• Maintain compliance and high standards across all sales activities
• Remain active on the sales floor to coach in real time (Position to Impact)
• Apply principles from FDE’s Leadership Toolkit
• Participate in leadership and vendor training, manager meetings, and development sessions
• Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors
• Head daily huddles and coaching scrimmages to set team tone
• Assign opportunities and support guest interactions
• Guide team members in refining sales techniques and exceeding KPIs
• Achieve store-level sales budgets through effective team execution and staffing-to-traffic
• Improve metrics such as close rate, average sale, and sales per guest
• Track key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates
• Monitor Net Promoter Score and work to reduce Total Piece Exception Rate
• Lead weekly Perfect Store Visit meetings to maintain operational alignment
• Keep the store clean, organized, and guest-ready
• Provide ongoing coaching and performance management through active engagement

Requirements

• High motivation with a strong leadership mindset and excellent interpersonal skills
• Experience in retail leadership, sales management, or a similar role
• Ability to drive performance through accountability, coaching, and team development
• Skilled at prioritizing, solving problems, and making data-informed decisions
• Strong communication and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn internal systems

Technologies

• Microsoft Office (Word, Excel, PowerPoint)

Compensation and Benefits

• Base salary of $65,000 to $80,000 per year, depending on experience and store assignment
• Annual bonus opportunities up to $89,700 based on performance and company results
• Paid 13-week leadership training through the Ashley Sales Academy
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision coverage with plans starting at $25 per week
• 401(k) with employer match
• Employee discounts on products and services
• Referral bonuses up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program

Our culture and team member programs

• Hope to Dream: beds for children funded by mattress sales proceeds
• Give a Day: paid time off annually to volunteer with a recognized non-profit
• Corporate Chaplains: confidential life support for personal challenges
• Life Resources: quarterly sessions on finances, relationships, and health
• Team Member Relief Fund: financial assistance during unexpected events
• SmartDollar: free financial wellness platform for budgeting, saving, and debt reduction

Schedule requirements

• Full-time, minimum 40 hours per week, including weekends
• Additional hours may be required during peak periods, holidays, or business needs
• Two scheduled days off per week, excluding holidays or blackout periods
• Regular in-person attendance at the assigned store is required