Inside Sales Manager - Mid Market

The Inside Sales Manager leads Paychex’s Human Capital Management (HCM) inside sales organization in a defined territory, with accountability for quota attainment, team development, and execution of a territory sales plan. This onsite role in Tempe, AZ emphasizes coaching, operational excellence, and measurable performance against KPIs.

Key Responsibilities

• Lead the Human Capital Management Inside Sales team and drive day-to-day execution.
• Manage achievement of corporate objectives and sales quotas within budgeted financial guidelines.
• Recruit, interview, and hire inside sales representatives, and conduct performance reviews with coaching and mentoring to improve selling skills and consistency.
• Initiate, participate in, and supervise ongoing training for assigned representatives across technical knowledge, competitive knowledge, and sales skills.
• Oversee daily activities and KPIs for the inside sales team and direct sales staff to meet or exceed Paychex corporate goals.
• Monitor attainment versus forecast and take corrective action when necessary.
• Identify potential management candidates and bring them to the attention of the Zone Manager, supporting the promotion path of current reps.
• Represent the corporation to clients and the community to project a positive image.
• Ensure accuracy of weekly activity reports, and audit commission and expense reports.
• Build a culture of proactivity, resilience, and accountability.

Requirements

• Bachelor’s Degree in Accounting, Business Administration, Marketing, or other relevant field (Required)
• 4 years of experience in Sales as a high performer
• 1 year of experience in Leadership
• 1 year of experience in Inside Sales
• 1 year of experience in the HCM industry
• Sales (Preferred)
• Coaching (Preferred)
• Leadership (Preferred)
• Business Administration (Preferred)
• Management (Preferred)
• Inside Sales Management (Preferred)
• Inside Sales (Preferred)
• Selling Techniques (Preferred)
• Marketing (Preferred)
• Paychex (Preferred)
• Accounting (Preferred)
• Auditing (Preferred)
• Expense Reports (Preferred)
• Operational Excellence (Preferred)
• Performance Review (Preferred)

Benefits

• Medical coverage
• Virtual wellness classes
• Tuition reimbursement
• 401(k) plus employer match
• Adoption assistance
• Financial assistance
• Paid time off
• Company holidays
• Culture days
• Comprehensive work-life balance programs
• Award-winning training and development programs
• Ongoing learning opportunities
• Paid time off for volunteerism, including time to promote company-wide and local initiatives that benefit organizations you care about

Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

How to Apply

If you are interested in the role but do not meet every requirement, Paychex encourages you to apply.