Sales Development Associate Manager

A dedicated sales professional will join Niagara Bottling as an onsite Sales Development Associate Manager in Diamond Bar, CA, collaborating with regional leadership to translate strategy into action and strengthen customer relationships. The role centers on guiding internal customers, coordinating with the Regional Sales Manager and Director of Sales, and driving retention and growth across assigned accounts.

Responsibilities

• Meet or exceed annual targets for case volume, revenue, pricing, and forecast accuracy.
• Collaborate with the RSM and Director of Sales to develop and pursue an annual account plan with account-specific case, revenue, and penetration goals.
• Prepare for and participate in bi-annual business reviews with the RSM to increase customer exposure.
• Develop account-specific business plans with guidance from the RSM.
• Coordinate the execution of special programs such as casual marketing, cross-promotions, and bonus-pack promotions.
• Lead and attend plant tours and entertainment events, and manage the promotional calendar.
• Conduct weekly account reviews across the region with each RSM.
• Oversee internal customer trade funds and marketing accruals.
• Work closely with the RSM and customers to align internal goals with Niagara and customer sales objectives through targeted programs.
• Support account retention initiatives.
• Join the RSM and VP to manage individual plant tours and entertainment events.
• Ensure successful onboarding of new customers and items within the region.
• Lead startup projects across Niagara departments (PLM process) and maintain clear communication with the RSM.
• Prepare startup timelines, assign customer communication, and identify/resolve startup issues with internal and external stakeholders.
• Manage regional sales reporting and develop/distribute internal sales reports (Cognos/Cube Data).
• Optimize use of customer reporting tools and proprietary systems; generate reports and analyze data to identify trends and opportunities.
• Coordinate competitive retail checks (H Drive) and ECRM data analysis; maintain forecast accuracy and support monthly forecasting efforts with the RSM.
• Collaborate with the customer’s supply chain to verify forecasts and pursue operational improvements in efficiency, service levels, and differentiators.
• Manage escalation of service-level concerns with the RSM and oversee day-to-day internal customer management.
• Facilitate internal communication with Transportation, Planning, Customer Service, Sourcing, Accounting, Legal, and Manufacturing.
• Support activities such as label compliance, design changes, new packaging rollouts, AR assistance, new item rollouts, and service level opportunities.
• Coordinate quality-related questions, audits, and other sales-related quality requests; assist with customer documentation for promotions and special items; provide bid support for customers and participate in new item rollouts.

Requirements

• 4 years of experience in a field or similar manufacturing environment
• 4 years of experience in the position
• 0 years of experience managing people or projects

Technologies

• Cognos
• Cube Data
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Benefits

• Paid time off for holidays, sick time, and vacation
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling for team members and household members
• Family Building Benefits including enhanced fertility benefits, IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short/long-term disability, critical illness, and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, and airport parking
• Tuition reimbursement, college savings plan, and scholarship opportunities

Education

Bachelor's Degree in Management, Marketing, Finance, or a related field; Master’s degree preferred.

Location

Diamond Bar, CA (onsite)

Compensation

Salary range: USD 111,766 - 159,267 per year (annual)

Niagara plant name

CORP-MAIN

Competencies

• Lead Like an Owner: maintains a safe work environment, documents safety training, and communicates safety incidents
• Lead Like an Owner: provides strategic input and oversight to departmental projects
• Lead Like an Owner: makes data-driven decisions and develops sustainable solutions
• Lead Like an Owner: reduces costs and manages timelines with long-term impact in mind
• Lead Like an Owner: prioritizes company-wide success over departmental or individual gains
• Lead Like an Owner: leads discussions to achieve positive customer outcomes
• Lead Like an Owner: prioritizes customer needs in strategic decisions
• InnovACT: evaluates programs and processes to drive efficiency and reduce waste
• InnovACT: monitors performance metrics and drives continuous improvement
• InnovACT: communicates vision, aligns resources, and adapts strategy during change
• Find a Way: analyzes complex information and synthesizes insights
• Find a Way: delegates technical tasks effectively
• Find a Way: collaborates with departments, vendors, and customers for success
• Find a Way: identifies opportunities for strategic collaboration
• Empowered to be Great: prioritizes culture fit in hiring and supports direct reports' development
• Empowered to be Great: engages in long-term talent planning
• Empowered to be Great: fosters development opportunities for all direct reports
• Empowered to be Great: addresses conflicts within and between teams