Senior Inside Technical Sales Manager

Join an onsite inside technical sales leadership role supporting custom industrial control panel projects and account growth.

Responsibilities

• Manage, coach, and develop a small team of Technical Account Managers.
• Set team priorities, coordinate workloads, and ensure timely follow-up on quotations and customer requests.
• Coach technical selling and strengthen execution in customer communication, account management, and business development.
• Run regular one-on-one meetings, provide performance feedback, and support employee development.
• Monitor sales opportunities, quotation activity, customer follow-up, and team performance.
• Support team members with challenging customer situations and important sales opportunities.
• Build a culture of accountability, teamwork, responsiveness, and excellent customer service.
• Act as a senior resource for key customer accounts.
• Help the team identify opportunities for control panels, automation projects, upgrades, retrofits, and related services.
• Review and support quotations, proposals, pricing recommendations, and customer presentations.
• Participate in customer meetings primarily via phone, Microsoft Teams, email, and meetings at the facility.
• Partner with Engineering and Operations to develop practical, competitive customer solutions.
• Improve processes for quotation, sales follow-up, and account management.
• Support projects from quotation through delivery when senior-level involvement is needed.
• Help plan and coordinate marketing activities that support company growth, including website content and sales-support materials.
• Coordinate customer communications, email campaigns, social media, and marketing execution.
• Work with leadership to identify target industries, applications, customers, and market opportunities.
• Help develop marketing campaigns that generate qualified opportunities for the technical sales team.
• Coordinate with outside marketing resources when needed.
• Strengthen the Simplex System Controls brand and communicate capabilities to industrial customers.
• Track marketing and business development efforts to determine which activities produce results.

Requirements

• 5+ years of experience in technical sales, account management, industrial automation, electrical equipment, manufacturing, or related technical industry roles.
• Direct people-management experience, including supervising, coaching, developing, and evaluating employees.
• Experience leading a sales, account management, or other customer-facing team.
• Strong skills in customer communication and relationship-building.
• Strong organizational, leadership, and problem-solving abilities.
• Ability to manage multiple employee, customer, and business priorities at the same time.
• Experience working with Engineering, Operations, Estimating, and leadership in a technical or manufacturing environment.
• Experience with marketing, lead generation, or business development activities.
• Industrial automation account management: 8 years (Required).
• Education: Associate degree (Required).
• Work location requirement: Ability to commute to Elmhurst, IL 60126 (Required).
• Onsite schedule requirement: Ability to work at the office 5 days a week.

Preferred Qualifications

• Experience with industrial control panels, PLCs, HMIs, VFDs, motor controls, electrical equipment, or industrial automation systems.
• Ability to understand electrical schematics, specifications, and technical documentation.
• Experience preparing or reviewing technical quotations, proposals, and pricing.
• Experience with custom-manufactured or engineered-to-order products.
• Experience with CRM and ERP systems.
• Experience with digital marketing, email marketing, website content, social media, or lead-generation programs.
• Associate or Bachelor’s degree in Engineering, Engineering Technology, Business, Marketing, or a related field.

Technologies

• Microsoft Teams
• CRM systems
• ERP systems

Compensation

• $90,000 - $110,000 per year
• Pay listed as $90,000.00 - $110,000.00 per year

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location & Travel

• Office-based role in Elmhurst, IL (onsite).
• Almost no travel required.
• Customer interaction primarily via phone, email, Microsoft Teams, and meetings at the facility.
• Not a traveling outside sales role; candidates seeking a territory sales position with regular customer visits or frequent travel are not a fit.