Automotive Business Development Representative

Join Team Toyota of Langhorne in Langhorne, PA as a full-time Automotive Business Development Center (BDC) Representative. Onsite work with a collaborative, professional culture, a clear path for growth, and a focus on delivering a premium customer experience are at the core of this role. The position offers hourly pay plus a performance-based bonus, with annual earnings potential of $35,000 to $42,000 based on performance.

As part of a respected and growing organization, you will contribute to a high-volume, customer-centric operation that values professionalism and results. If you thrive in a fast-paced environment and want to advance your career in automotive sales and service, this role provides a solid foundation and supportive team dynamic.

Responsibilities

• Manage a high volume of inbound and outbound calls with professionalism, poise, and purpose
• Engage prospective customers, uncover their needs, and secure qualified service appointments for our service team
• Deliver a high-level experience to every interaction, ensuring each customer feels valued, understood, and prioritized
• Represent the Team Toyota brand with excellence, setting the tone for a premium customer experience

Requirements

• Minimum of 2 years of experience in phone sales and appointment setting
• Telephone service sales expertise is required—this is a central and essential function of the role
• Exceptional verbal and written communication skills, with a refined and professional delivery
• A composed, confident presence with the ability to build rapport effortlessly
• Strong attention to detail, organization, and follow-through

Benefits

• Hourly pay plus a performance-based bonus structure
• Earning potential of $35,000 to $42,000 annually, based on performance
• A supportive, team-oriented environment that values professionalism and results
• Opportunity for advancement within a respected and growing organization