Bilingual Assistant Sales Manager
Job Description
Metro By T-Mobile in Dayton, OH is hiring a bilingual Assistant Sales Manager to support customers, drive sales performance, and help the store run smoothly onsite.
Responsibilities
- Greet customers and guide them to the right products or next steps
- Share clear, accurate details on product features, pricing, and after-sales services
- Answer questions related to specific products and services
- Compare prices and features to help customers make purchasing decisions
- Cross-sell additional products based on customer needs
- Maintain full rack presentation by ensuring merchandise is properly stocked
- Handle merchandise returns in accordance with store procedures
- Coordinate with the Retail Sales Representatives team to deliver excellent customer service, especially during peak periods
- Inform customers about discounts and special offers
- Collect and pass customer feedback to the Store Manager
- Stay current on new products and services
Requirements
- Proven experience as a Retail Sales Representative, Sales Associate, or similar role
- Working understanding of the retail sales process
- Knowledge of consumer behavior principles
- Familiarity with inventory stocking procedures
- Basic math skills
- Track record of meeting or exceeding sales quotas
- Strong communication skills with the ability to build trusting relationships
- High school degree
- Spanish (Preferred)
- Customer service: 1 year (Preferred)
Job Type
- Full-time
- Work location: In person (Onsite)
Pay
- $35,000.00 - $40,000.00 per year
Benefits
- 401(k)
- Flexible schedule
- Paid time off
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