Business Development Manager

Join SiteOne Landscape Supply in Springdale, AR as a Business Development Manager focused on growing revenue where we are under-penetrated. You will work in a solution-selling environment with access to SiteOne capabilities and teams that help customers succeed, including SiteOne University, vendor support, and Partner’s Program. This onsite role emphasizes customer impact, coordinated order support, and disciplined reporting using CRM tools.

What you’ll do

• Use strong prospecting skills to identify new accounts and key decision makers.
• Manage a book of business made up of accounts currently doing little or no business with SiteOne.
• Apply SiteOne resources, solution selling techniques, and Territory Alignment tools to prioritize and target focus accounts with the goal of expanding margin dollars.
• Ensure customers understand and fully use SiteOne capabilities, including SiteOne University, vendor support, and the Partner’s Program.
• Partner and communicate with Sales Support Representatives, Line of Business Specialists, and store associates to help ensure customer orders are successfully placed, monitor fulfillment progress, and improve the overall customer experience.
• Facilitate hand-off of customers to store personnel or the Key Account Manager when appropriate.
• Resolve customer complaints by investigating issues and developing solutions.
• Report progress against opportunities to share verifiable outcomes.
• Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance.

What you bring

• 3 to 5 years of new customer sales experience.
• 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products preferred.
• Proven skills in prospecting, negotiation, conflict resolution, and customer service, including the ability to access decision makers within client organizations.
• Ability to use CRM tools effectively to organize accounts, manage opportunities, and support consistent sales execution.
• Knowledge of the sales cycle and solution selling techniques.
• Ability to communicate value proposition and differentiate SiteOne products and services.
• Ability to think quickly and make decisions, with effective presentation and communication skills.
• High school diploma or equivalent required; a college degree in Business/Management discipline or related experience preferred.