Business Development Manager, Independent Reference Labs

Cardinal Health is seeking a Business Development Manager to help drive growth with independent reference laboratory customers across the Eastern half of the United States. This onsite role in Ohio focuses on building new business opportunities, expanding existing relationships, and acting as a trusted advisor to help customers improve outcomes and value.

In this position, you will use customer insights, data, and account planning to support distribution and kitting-related initiatives, strengthen long-term partnerships, and coordinate with cross-functional teams to deliver solutions from onboarding through implementation and service improvements.

What you’ll do

• Grow relationships with Independent Reference Lab customers.
• Drive new distribution and kitting sales opportunities.
• Identify customer needs, challenges, and opportunities.
• Use data and analytics to deliver savings and value-based solutions.
• Execute account strategies that support retention, growth, and profitability.
• Serve as the primary point of contact with Independent Reference Labs.
• Partner with cross-functional teams to deliver customer solutions.
• Lead customer onboarding and implementation activities.
• Drive service improvements across inventory, sourcing, pricing, and supply chain performance.
• Strengthen customer satisfaction and long-term partnerships.
• Monitor performance metrics and identify improvement opportunities.
• Support contract implementation and compliance.
• Analyze customer data to measure outcomes and value creation.
• Coordinate data requests and business reviews.
• Recommend process improvements that reduce costs and increase efficiency.
• Stay current on laboratory market trends, regulations, and reimbursement changes.
• Share customer insights and competitive intelligence internally.
• Serve as a trusted advisor to Independent Reference Lab customers.

What you bring

• 5+ years of experience in healthcare sales, business development, account management, laboratory diagnostics, or healthcare distribution.
• Bachelor’s degree preferred.
• Experience supporting laboratories, diagnostics, or healthcare customers preferred.
• Demonstrated success growing customer relationships and identifying new business opportunities.
• Experience with laboratory supply distribution, kitting programs, or healthcare supply chain solutions preferred.
• Strong business and financial acumen, with ability to leverage data to develop customer solutions.
• Excellent communication, presentation, and relationship-building skills.
• Proven ability to work collaboratively across multiple functions and stakeholder groups.
• Strong problem-solving, organizational, and project management skills.
• Proficiency with CRM tools, Microsoft Office, and business analytics platforms preferred.
• Ability to travel at least 25% of the week.
• Valid driver’s license.

Salary and eligibility

• Annual pay range: $173,833 - $200,003 (includes targeted variable pay)
• Bonus eligible: Yes

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application details

• Location: Ohio (onsite)
• Anticipated application window closing: 8/17/2026
• Application recommended as soon as possible.

Technologies: CRM tools, Microsoft Office, business analytics platforms.