Business Development Representative

Jan-PRO Twin Cities is seeking a Business Development Representative based in Hopkins, MN to drive outbound lead generation and appointment setting. This role focuses on expanding the customer base through high-volume outreach, CRM accuracy, and coordination with the Outside Sales team.

Location

• Hopkins, MN (onsite)
• Commute: Hopkins, MN 55343 (Required)
• Work location: In person

Compensation

• Salary range: USD 60,000 to 65,000 per year
• Pay structure: Salary + Commission
• On target compensation: $60-65K

Responsibilities

• Conduct 200+ outbound activities per day including door knocks, calls, emails, and direct mail to identify and engage prospects across a range of industries such as offices, medical, schools, gyms, and restaurants.
• Build and manage cold and follow-up campaigns to support lead nurturing.
• Use sales intelligence tools including ZoomInfo and internal CRM systems to prospect and develop pipeline.
• Contact current customers to generate referrals and expand existing opportunities.
• Qualify inbound and outbound leads using a needs analysis to determine fit for janitorial and commercial cleaning services.
• Schedule 2+ high-quality site visits daily for the Outside Sales team.
• Maintain detailed CRM records covering outreach activity, lead status, and follow-up actions.
• Work with marketing and sales teams to improve messaging and overall campaign effectiveness.
• Develop and refine a consistent sales pipeline across the Twin Cities market.

Requirements

• 1+ years of experience in outbound sales, appointment setting, or BDR/SDR roles. Experience in B2B or service industries is preferred but not required.
• Demonstrated ability in high-volume outreach, lead qualification, and appointment setting is preferred but not required.
• Preferred experience with CRM and sales tools such as ZoomInfo, Zoho, and similar platforms.
• Strong phone presence, clear written communication, and campaign development skills.
• Self-starter behavior with strong organization and time management.
• Knowledge of commercial cleaning or facilities services is a plus but not required.

Technologies

• ZoomInfo
• Zoho
• CRM

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off