Ecommerce Sales Manager- Amazon & Omni Sales Channels exp and req

PoolSupplies.com is expanding its ecommerce leadership to drive online revenue across Amazon and omni-channel sales. The Ecommerce Sales Manager will own the growth trajectory, improve market share, and strengthen customer retention by coordinating with cross-functional teams and optimizing online performance. This role is onsite in Tonawanda, New York, offering a salary of USD 75,000 to 90,000 per year and requiring at least three years of relevant experience.

Responsibilities

• Develop and execute ecommerce sales strategies to meet online revenue targets.
• Identify new ecommerce opportunities, markets, and customer segments.
• Collaborate with pricing, promotions, and product listings to maximize profitability.
• Oversee performance across ecommerce platforms including the company website, Amazon, eBay, and Walmart.
• Monitor marketplace metrics such as conversion rate, average order value, and traffic.
• Partner with ecommerce teams to drive paid and organic traffic growth.
• Lead, mentor, and train collaborating team members.
• Establish clear KPIs, conduct performance reviews, and ensure accountability.
• Work cross-functionally with Ecommerce, Operations, Customer Service and other teams.
• Analyze customer behavior and market trends to inform product and sales strategies.
• Gather and interpret data to make informed recommendations.
• Stay current on ecommerce trends, digital tools, and competitors.
• Ensure smooth order fulfillment and a positive customer experience.
• Manage relationships with key vendors, partners, and platforms.
• Track, report, and forecast sales metrics on a regular basis.

Requirements

• 3-5 years of experience in sales management, with at least 2 years in ecommerce or digital retail.
• Proven record of coaching, meeting, and exceeding sales targets.
• Experience in managing third-party marketplaces and digital advertising budgets.
• Strong analytical skills and experience with ecommerce analytics tools (Google Analytics and Amazon Seller Central).
• Excellent leadership, communication, and negotiation skills.
• Strong project management skills.
• Able to work independently and collaboratively in a dynamic environment with shifting priorities.
• Collaborative mindset.
• Experience with multiple channel sales strategies.
• Knowledge of SEO/SEM, digital marketing, and conversion optimization.
• Proficiency with Excel, Google Sheets or other reporting tools.
• Familiarity with NetSuite.
• Pool knowledge is a plus.

Technologies

• Google Analytics
• Amazon Seller Central
• Excel
• Google Sheets
• NetSuite

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question

• How many years experience do you have overseeing multi-channel sales strategies focusing on Amazon, Walmart and eBay?

Ability to commute

Tonawanda, NY 14150 (Required)