Lead a retail team in Petaluma, CA by driving performance, coaching staff, and keeping store operations running smoothly.

Meet location goals by coaching and developing team members to reach company-established Key Performance Indicators (KPIs)
Support staffing needs through employee retention, recruiting, and ongoing training and development
Grow a steady client base through ethical and customer-centric business practices
Help set up business accounts by partnering with the AT&T Signature team and participating in community events outside the store
Maintain a clean, safe retail environment by completing inventory counts, securing devices, and merchandising according to company standards and policies
Ensure store operations run effectively by initiating, coordinating, and enforcing operational policies and procedures
Protect the location’s stability and reputation by complying with applicable legal requirements
Stay current on professional and technical knowledge by attending educational workshops, reviewing professional publications, and building personal networks

1 year management experience in a similar field (Required), preferably in the Wireless Industry
1 year retail or customer-facing sales experience (Required)
Ability to work flexible hours, including evenings, weekends, and holidays (Required)
Proven capability to meet performance and operational standards (Required)
Ability to motivate, lead, and coach to results (Required)
Strong organizational skills and attention to detail (Required)
Highly effective communication and interpersonal skills (Required)
Must be at least 18 years of age, legally able to be employed in the US, and hold a High School diploma or equivalent (Required)

Bilingual (Preferred)
Bachelor’s degree (Preferred)
Retail or customer-facing sales experience in the telecommunications industry (Preferred)
Experience prospecting through outbound calls (Preferred)

Most of the time is spent standing and walking; prolonged movement required
Occasionally lifts and moves objects up to 10 pounds
Frequently required to reach with hands and arms
May include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise
Dexterity required
Specific vision abilities required: working with small parts in mobile phones and looking at a computer screen for prolonged periods
Vision requirements can be met with eyeglasses or contacts

Retail Sales Manager

Job Description