Sales Development Representative

The Sales Development Representative role at MicroAI, based onsite in Irving, TX, centers on lead generation, opportunity development, meetings coordination, CRM-driven sales activities, and mentoring SDRs to drive growth in the business.

Responsibilities

• Perform secondary market research and generate leads from marketing campaigns and proactive outreach to develop qualified sales opportunities.
• Contact potential clients via cold calls and targeted emails.
• Conduct secondary lead generation to identify new business opportunities.
• Proactively pursue new business opportunities in the market.
• Arrange meetings and calls between qualified prospects and the sales or delivery teams.
• Expand wallet share with newly acquired clients by broadening the scope of engagement over time.
• Report sales results to the leadership team on a weekly, monthly, and quarterly basis and manage leads and activities in CRM while tracking progress toward goals.
• Mentor Sales Development Representatives, guiding them on sales processes, industry dynamics, business scoping, lead quality, and lead conversation.
• Stay informed on market trends, competitive activity, and industry developments.

Requirements

• 6 to 8 or more years of experience as a Sales Executive, Business Development Representative, or similar role.
• Preferred industry backgrounds include selling software and SaaS solutions to industrial manufacturers or OEMs of industrial equipment, as well as telecom and telecom OEMs with connected devices and machines.
• Proven experience selling to cold prospects and maintaining resilience in the face of rejection.
• Track record of achieving objectives under metric-driven bonus plans.
• Experience with CRM software and strong skills in MS Excel and PowerPoint for developing and presenting analyses.
• Understanding of sales performance metrics.
• Excellent written and verbal communication skills with the ability to deliver engaging presentations.
• Ability to apply sales strategies suitable for a technology company.

Technologies

• CRM software
• MS Excel
• PowerPoint

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About Us

PBI / Micro.ai is a technology firm headquartered in Irving, TX with a global client base. The company delivers SaaS platform enabled technology solutions across Telecom, Manufacturing, Agriculture, Transportation, Utilities, Energy, and Financial Institutions, among others. The product suite emphasizes flexibility, client-centricity, and security to meet diverse business needs. The culture promotes collaboration, empowerment, continuous learning, intrapreneurship, and opportunities for professional growth.

Role / Job Name

Business Development Manager

Reports To

Head - Enterprise Sales

Work Location

Irving, TX Onsite

Type of Employment

Full Time

Key Success Factors

• Strong communication and a competitive mindset to generate interest in the technology platform and AI/ML solutions.
• Ability to cultivate solid relationships with prospects and customers from first contact.
• Contributes to sales growth and long-term business expansion.
• Persistence and resilience in pursuing opportunities.
• Effective planning and organization of work activities.
• Regular self-assessment of efforts and results.
• Solution-oriented mindset and strong problem-solving capabilities.

Skills and Experience Required

• 6 to 8 or more years of experience as a Sales Executive, Business Development Representative, or similar role.
• Ideal exposure to selling software and SaaS to industrial/manufacturing sectors or telecom OEMs with connected devices.
• Hands-on experience selling to cold prospects and persevering through rejection.
• Track record of meeting objectives under metric-driven bonus plans.
• Proficiency with CRM software and MS Excel & PowerPoint for data analysis and presentation development.
• Understanding of sales performance metrics.
• Excellent written and verbal communication skills and the ability to deliver engaging presentations.
• Ability to apply technology company sales strategies effectively.

Educational Requirements

Bachelor’s Degree or equivalent in Computer Science, Engineering, Applied Mathematics or Physics, or in Business Management. Additional certifications in IT areas are advantageous.