Sales Development Representative Team Lead

Propelr is looking for a high-energy SDR Team Lead to lead, coach, and develop a Sales Development Representative team focused on top-of-funnel results. This is a hands-on role that blends team management with direct involvement in prospecting, performance management, and sales strategy in a fast-paced outbound environment. Based in Wayne, PA, this position helps drive qualified opportunities for assigned Account Executives through strong execution and accountability.

What you’ll do

• Lead, coach, and support a team of SDRs to achieve and exceed activity and opportunity-generation goals
• Set clear daily, weekly, and monthly performance expectations for the team
• Run regular one-on-one coaching sessions, call reviews, and team meetings
• Provide direct, constructive feedback across prospecting techniques, talk tracks, objection handling, qualification, and meeting-setting
• Track outbound calls, emails, conversations, meetings, qualified opportunities, and other key performance indicators
• Spot individual and team performance trends and build coaching plans to address improvement areas
• Onboard and train new SDRs, equipping them with playbooks and strategies to hit quota quickly
• Maintain a high-energy, competitive, and supportive team environment that celebrates wins and holds consistent accountability
• Own the team’s top-of-funnel sales activity and overall opportunity-generation performance
• Ensure SDRs use company-provided lead lists effectively to create new sales opportunities
• Oversee lead distribution and coordinate SDR assignments with Account Executives and sales leadership
• Ensure accurate CRM records and consistent documentation of prospect activity, qualification details, and follow-up plans
• Analyze performance trends, identify conversion gaps, and deliver actionable pipeline reporting to sales leadership
• Join outbound prospecting and lead-generation activities alongside the team when needed

What you bring

• Previous experience in sales development, inside sales, business development, or a similar outbound sales role
• Team lead, mentoring, or coaching experience preferred
• Proven outbound prospecting experience, including buyer qualification, objection handling, and meeting-setting strategies
• Strong communication, interpersonal, and relationship-building skills
• High-energy, positive, and results-oriented approach
• Comfort working in a high-volume outbound environment and staying motivated through challenges and rejection
• Strong organizational and time-management skills, including managing team priorities, lead assignments, performance data, and follow-up activity
• Tech-savvy with comfort using CRM, sales intelligence, and communication platforms
• Self-motivated, accountable, and able to create urgency while maintaining team momentum
• A strong team player who builds productive relationships across the sales organization
• Experience in payment processing, fintech, or B2B sales preferred but not required
• High school diploma or equivalent required; college degree preferred but not required

Technologies

• CRM
• Sales intelligence
• Communication platforms

Benefits

• Competitive pay with opportunities to grow as you develop your sales career
• 401(k) retirement plan
• Comprehensive medical, dental, and vision insurance
• Paid Time Off (PTO)

About Propelr

Propelr believes a payments provider should do more than process transactions. The company helps businesses operate more efficiently, scale with confidence, and create opportunities for growth, supported by flexible technology, deep payments expertise, and proven industry experience. Propelr’s consultative approach focuses on where clients are today, where they are headed, and what it will take to get there.

Location: Wayne, PA (onsite). Work location: In person.