Sales Manager

Guest Services, Inc. offers a direct sales role focused on growing revenue while keeping customer relationships strong. Based onsite in Guntersville, AL, this Sales Manager position supports hotel group, catering, and meeting space sales with coordinated event and room block planning. If you value clear service standards, teamwork, and the chance to build consistent business outcomes, this role provides the structure and resources to do it right.

What you’ll do

• Coordinate and manage the facility’s room and catering sales efforts.
• Send appointment-oriented sales communications aligned with department goals set in the budget and marketing plan.
• Maximize revenue growth by identifying and capturing opportunities within key accounts.
• Build strong customer relationships through frequent communication and professional, courteous, ethical interaction.
• Maintain a working knowledge of the company brand and facility operations, including Food and Beverage, Reservations, and all Guest Services.
• Follow company sales policies and standard operating procedures for sales, ensuring ongoing compliance.
• Create and refine facility business sales strategies, monitoring results and adjusting as required.
• Use corporate marketing support as available from the Corporate Office.
• Stay aware of safety issues and report concerns immediately to your manager.

What you’ll bring

• High School Diploma or GED required.
• Bachelor’s or Business Degree preferred.
• At least 2 years of related management experience.
• Computer proficiency, with the ability to use MS Word, Excel, and Outlook.
• Demonstrated ability to interact with a wide variety of people.
• Strong organization and coordination skills for multiple priorities, with the ability to lead as part of a team and problem-solve effectively.
• Strong customer service skills, with an active approach to assisting customers and coworkers.
• Ability to sit at a desk in front of a computer for the entire workday.
• Ability to stand and/or walk for the entire workday.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including understanding customers and coworkers and speaking clearly in English.
• Constant communication and reception of verbal communication with other employees.
• Ability to lift, carry, and push up to 15 lbs occasionally and up to 30 lbs seldom.
• Occasional stooping, kneeling, or crouching.
• Ability to use hands and arms to reach, grasp, and manipulate objects.
• Frequent local and national travel required.

Compensation and tools

Salary: $48,000.00 USD annually.

• Technologies: MS Word, Excel, Outlook
• Equipment used: Typical office equipment (computer, phone system, fax, copiers, scanners, among others)