Business Development Representative

Harbor Oaks Hospital is seeking a Business Development Representative to grow and retain referral relationships that support admissions.

Responsibilities

• Expand and retain referral sources by developing physician and non-physician referral partnerships aligned with management-defined lines of service
• Build strong relationships with key referral sources across physician offices and non-physician referral teams
• Work closely with discharge planners, social workers, case managers, physicians, management, and education staff to support referral generation
• Identify partnership and growth opportunities
• Manage referral leads and support an efficient admissions process for clients
• Coordinate with the clinical assessment team to align referrals for admission based on facility services
• Increase referral activity within facilities by engaging physician, social worker, and discharge planner stakeholders
• Educate patients, families, community, and referral sources on facility programs, services, and amenities
• Coordinate completion of the admission process and ensure appropriate resources are obtained
• Schedule meetings and develop referral contacts through frequent travel within the assigned territory
• Document referral sources in the appropriate contact management system
• Maintain existing referral relationships while pursuing new referral sources
• Develop events and educational forums to showcase programs and identify potential referral sources
• Use analytic tools, including Salesforce, to plan, track, and evaluate activity to optimize results
• Represent the facility in professional forums and communicate the facility mission during outreach interactions
• Create outreach initiatives to regularly communicate the facility mission via phone, email, e-blast, written notes, events, networking, and other professional activities
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary
• Complete additional outreach actions to ensure ongoing communication with top referral sources using the same channels
• Perform other functions and tasks as assigned

Requirements

• High school diploma or equivalent required
• Bachelor’s degree in Marketing or related health or social services field preferred
• Two (2) or more years of experience in sales and/or marketing required
• Must have and maintain a valid driver’s license

Technologies

• Salesforce

Hybrid Position

• Hybrid role with onsite work one (1) day per week

Work Schedule

• Monday - Friday

Compensation

• $55,000 - $70,000 salary per year (based on experience)
• Exempt position

Travel / Vehicle

• Remainder of week requires driving your own personal vehicle within the assigned territory
• Mileage paid

Benefits

• Medical, Dental, and Vision Insurance
• HSA & FSA Options
• Company Paid Basic Life & AD&D
• Disability
• 401(k) Retirement Plan with company match
• Employee Assistance Program / Employee Discount Program
• Tuition Reimbursement
• Paid Orientation / Training
• ETO (Employee Time Off)
• Paid Holidays
• Paid Time Off
• Personal Day
• Monthly Celebrations