Business Development Representative

Build and manage community referral partnerships to grow awareness and improve the admissions referral flow.

Responsibilities

• Work closely with hospital discharge planners, social workers, case managers, physicians, and management; provide education to generate referral sources with the appropriate staff
• Develop and maintain strong relationships with key referral sources
• Identify partnership opportunities and growth potential across the community
• Manage leads from referral sources and help ensure an efficient admissions process for clients
• Increase referral volume within facilities through outreach to physicians, social workers, and discharge planners
• Coordinate with the clinical assessment team to align referrals with services offered by the facility
• Educate patients, families, community members, and other referral sources on programs, services, and amenities
• Coordinate completion of the admission process and ensure appropriate resources are obtained
• Travel frequently within the community to schedule meetings and develop contacts and referral sources
• Document referral sources in the appropriate contact management system
• Develop events and educational forums that showcase programs and create opportunities to identify potential referral sources
• Maintain existing referral relationships
• Use analytic tools, including Salesforce, to plan and evaluate activity to optimize results
• Represent the facility in professional forums and consistently communicate the organization’s mission during outreach
• Create outreach initiatives to regularly communicate the facility mission to referral sources via phone, email, e-blast, written notes, events, networking, and other professional activities
• Provide the facility or receiving team with appropriate information to facilitate admission when needed
• Create outreach initiatives to ensure regular communication with top referral sources using phone, email, e-blast, written notes, events, and networking
• Perform other functions and tasks as assigned

Requirements

• High school diploma or equivalent required
• Bachelor’s degree in Marketing or a related health or social services field preferred
• 2+ years of experience in sales and/or marketing required
• Must have and maintain a valid driver’s license

Technologies

• Salesforce

Purpose Statement

• Expand lines of service defined by management by developing and retaining referrals from physicians and other key non-physician referral sources