Field Sales Development Manager

Comcast is focused on creating an environment where employees can deliver great customer experiences, drive results, and grow with best-in-class support. This onsite role in Pembroke Pines, FL helps shape sales and marketing programs across direct sales channels, with compensation through Comcast’s Total Rewards and eligibility for commission based on plan terms.

What you’ll do

You’ll partner closely with the Area Director, Region, and Division staff to develop, implement, and measure sales and marketing initiatives. The goal is to ensure consistent performance in direct sales channels by deploying sales programs, managing teams and metrics, and validating sales and installs reporting on an ongoing cadence.

• Coordinate with Region and Division partners to deploy defined sales programs and identify best practices and process improvements to share across the organization.
• Support the identification and use of key productivity metrics that define success criteria for sales teams, including managing teams and metrics and distributing reports as directed.
• Ensure supervisors and representatives understand daily, weekly, and monthly objectives, along with a clear view of year-end department goals.
• Require training aligned to appropriate learning plans, including classroom instruction, coaching, simulations, eLearning modules, and other directed methods.
• Maintain product and messaging readiness by ensuring supervisors and representatives are knowledgeable on Comcast product offerings, branding messages, and current offers or promotions.
• Validate sales and installs reporting and related metrics at least weekly, as directed.
• Partner with IT and other departments to ensure sales routing and assignments are distributed, validated, and reported correctly.

How you’ll measure success

• Demonstrate a proven track record of achieving and surpassing sales quotas through metrics-driven management, coaching, and performance management.
• Use independent judgment and discretion in matters of significance while maintaining strong cross-functional partnership and consensus-building.

Requirements

• Bachelor’s Degree
• 5+ years of relevant experience (5-7 years)
• Demonstrated leadership and the ability to organize work, manage time, and drive execution
• Background in Product Sales and Sales
• Experience with Team Training

Schedule and attendance

• Regular, consistent, and punctual attendance
• Ability to work nights and weekends, with variable schedules and overtime as necessary

Compensation and benefits

• Base pay is one part of Comcast’s Total Rewards program to recognize employees for their work
• Most sales positions are eligible for a Commission under an applicable plan
• Most non-sales positions are eligible for a Bonus
• Comcast provides best-in-class Benefits to eligible employees

How we work

• Understand Comcast Operating Principles and use them as guidelines for day-to-day work
• Own the customer experience and enable seamless digital options at every touchpoint
• Know your stuff: learn, use, and advocate for products and services, including digital tools and experiences
• Win as a team by working together and staying open to new ideas
• Be an active part of the Net Promoter System through huddles, making call backs, and elevating opportunities to improve for customers
• Drive results and growth while supporting a culture of inclusion in how you work and lead
• Do what’s right for customers, investors, and communities

This information is designed to indicate the general nature and level of work performed and is not a comprehensive inventory of all duties, responsibilities, and qualifications.