Indirect Lending Business Development Officer

Oregon Community Credit Union is expanding its indirect lending footprint in California with a field-focused leadership role based in Los Angeles and remote flexibility. The Indirect Lending Business Development Officer will develop OCCU's California dealer network, drive indirect lending growth, and ensure adherence to OCCU standards through frequent dealer engagement and travel.

Responsibilities

• Promote OCCU’s Indirect Lending products and services to dealership leaders and staff.
• Establish new dealer partnerships and deepen relationships with both franchise and independent dealers.
• Create proactive outreach plans to increase dealer penetration and loan origination.
• Track and respond to leads and referrals generated by field activity.
• Provide training to dealership staff on OCCU standards, procedures, guidelines, and contract terms.
• Coordinate with dealers, underwriting, and the Indirect Lending team to ensure smooth deal flow.
• Identify and escalate dealer issues, misrepresentations, or compliance concerns.
• Maintain up-to-date knowledge of indirect lending regulations and compliance requirements.
• Conduct dealer visits and document outcomes daily following Dealer Management guidelines.
• Support marketing events, partnership activities, and mandatory training.
• Monitor competitor pricing, market trends, and dealer performance to inform strategy.
• Resolve disputes involving members, dealers, and branches; address ServiceNow complaints promptly.

Requirements

• At least eight years in-dealership leadership roles such as F&I Manager/Director, Sales Manager, GSM, or GM.
• A minimum of three years in indirect lending, ideally within a financial institution.
• Strong expertise in dealership variable operations and automotive lending.
• Proven relationship-building, communication, and negotiation abilities.
• Willingness to travel across California regularly and work evenings and weekends as required.
• Resilience, professionalism, and the ability to exercise independent judgment under pressure.
• Valid driver’s license and an acceptable driving record.
• Bachelor’s degree preferred.

Technologies

• ServiceNow

Benefits

• Low-cost medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

Why join OCCU

• Low-cost medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off plus 13 paid holidays
• Tuition reimbursement for eligible education and training
• Company-paid long-term disability
• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities