Merchant Services Senior Sales Manager, Commercial Banking

Wells Fargo's Commercial Banking division is seeking a senior merchant services sales leader to drive growth in payment solutions and guide a cross-functional sales organization. Based in Tampa, FL with a hybrid work arrangement, this role focuses on expanding merchant services adoption, delivering revenue growth, and strengthening client relationships across commercial clients. It requires partnering across Product, Risk, Credit, Technology, Operations, and Treasury Management to deepen client relationships and accelerate new business opportunities.

Responsibilities

• Direct the Merchant Services Sales organization across Commercial Banking segments with full P&L accountability and decisions aligned to strategic objectives.
• Achieve sales, revenue growth, portfolio expansion, and client retention through disciplined business routines, solid pipeline oversight, and proactive relationship management.
• Collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams to drive results, strengthen partnerships, and pursue shared growth objectives.
• Lead, coach, and develop a team of Merchant Services Sales Consultants operating in a dynamic environment with moderate complexity and risk.
• Implement talent strategies to support growth, including proactive recruiting, succession planning, and ongoing professional development to broaden industry and vertical market expertise.
• Identify opportunities to improve processes, boost sales effectiveness, and raise service delivery standards to drive operational excellence.
• Develop strategies to address complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives.
• Manage the allocation of human and financial resources to maximize team performance, productivity, and business outcomes.
• Build and sustain high-performing teams through strategic hiring, coaching, mentoring, performance management, and employee engagement practices.
• Foster a culture of continuous learning, accountability, collaboration, and talent development that supports long-term business strategy.
• Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive adoption of Merchant Services solutions and deepen client relationships across Wells Fargo's Commercial Banking businesses.
• Serve as a senior business leader and trusted advisor, identifying market opportunities, accelerating new client acquisition, and expanding existing client relationships to drive sustainable growth.

Requirements

• 7+ years of Merchant Services sales experience, or an equivalent combination of work experience, training, military service, or education.
• 3+ years of management or leadership experience.

Location and Travel

• Posting locations: 171 17th Street, Atlanta, GA; 550 S. Tryon, Charlotte, NC; 100 S Ashley Drive, Tampa, FL; 100 N. 18th Street, Philadelphia, PA.
• The role is based in Tampa, FL with a hybrid work schedule.
• Travel up to 70% of the time.
• Not eligible for Visa sponsorship.

Posting and Hiring Details

• Posting end date: August 5, 2026. The posting may close earlier depending on application volume.

Equal Opportunity and Accommodation

• Equal Opportunity: Wells Fargo is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
• Applicants with Disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Hiring Policy

• Drug and Alcohol Policy: Wells Fargo maintains a drug-free workplace. See the Drug and Alcohol Policy for details.
• Recruitment and Hiring Requirements: Third-party recordings are prohibited unless authorized by Wells Fargo. You must directly represent your own experiences during the recruiting and hiring process.