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Job Description

Manage revenue growth and guide a sales team as a hands-on leader for major accounts across Ford Office Technologies.

Responsibilities

  • Lead, Manage, and Accountability (LMA) for the sales team and team performance
  • Manage some individual accounts in addition to team leadership
  • Drive net new major account generation
  • Own current client retention and expansion efforts
  • Ensure team forecasting accuracy using CRM-based forecasting
  • Lead the team to achieve the team revenue target
  • Lead sales execution by guiding new lead development, creating client meetings, and supporting presentation and closure of sales proposals
  • Manage to daily, monthly, and annual KPI performance, and hold the team accountable to KPIs
  • Provide consulting and collaboration: educate clients, address pain points, deliver solutions using FOT prescribed products and services, and coordinate internal SMEs to support delivery
  • Provide sales cycle leadership (lead to order), including handling quotes, proposals, walk-throughs, order presentation, and delivery
  • Customer relationship management (CRM): maintain client communications, pipeline, and forecast in the CRM tool
  • Conduct performance evaluations, provide feedback, and implement performance improvement plans when needed
  • Ensure compliance with company policies and industry regulations
  • Participate in interviewing and hiring decisions as the team grows

Requirements

  • 4+ years of sales experience
  • 2+ years of direct supervisory responsibilities in sales
  • Bachelor's degree in business or related field
  • Excellent communications skills
  • Positive team player with strong leadership presence
  • Ability to meet established deadlines
  • Strong leadership and analytical skills essential for success

Tech

  • CRM

Location

  • Niles, OH (onsite)

Benefits

  • 401(k) with company match
  • Bereavement Leave
  • Vacation Benefits
  • Holidays
  • Medical, Dental, and Vision Care Insurance
  • Life Insurance (company paid and additional coverage)
  • Voluntary Short-Term and Long-Term Disability Insurance
  • Voluntary Policies for additional coverage (accident, cancer, critical illness, or injury)
  • CDA Scholarship Foundation

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