Sales Manager

The Sales Manager position at a Concord Hospitality property is based onsite in Washington, DC and is responsible for growing hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space. The annual compensation ranges from USD 62,370 to 77,963.

Responsibilities

• Develop and expand hotel business through proactive and reactive sales activities targeting guest rooms and event space.
• Deliver prompt, courteous service with timely responses to inquiries and bookings.
• Plan and execute targeted sales strategies while maintaining pricing awareness to support departmental efficiency.
• Ensure thorough follow-through on client details and coordination across internal departments.
• Represent the property professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue targets and sales call metrics.
• Document all sales activities in Delphi or comparable systems for tracking and historical reference.
• Contribute as a team player to support the overall operation and success of the hotel.

Requirements

• Proven experience in hospitality sales, preferably within hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (for example Delphi).
• Ability to collaborate effectively with internal teams and external partners.
• Results-driven with a demonstrated ability to meet or exceed sales goals.

Technologies

• Delphi

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short-term and long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

As a Concord Leader You Will Be Responsible To

• Inspire greatness in your team
• Encourage and support team members to reach their full potential
• Create a work environment that is a Great Place to Work for all
• Lead with integrity, transparency, respect, and professionalism
• Care for your team and their families

Why Join Concord

• Concord Hospitality invests in associates through training and development at all levels, guided by an Associate First culture that supports growth, balance, and diversity.
• Our five cornerstones Quality, Integrity, Community, Profitability, and Fun define our culture, with colleagues proudly saying We Are Concord.
• We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.