The Jay Hotel, Autograph Collection, is a luxury boutique property in downtown San Francisco seeking a Senior Group Sales Manager to drive revenue by winning high-value group business and leading the hotel’s strategic sales efforts. This onsite role in the Financial District carries a salary range of USD 95,000 to 110,000 per year and requires a minimum of three years of relevant sales experience. The position focuses on showcasing the hotel’s curated, design-forward experience to corporate, tech, creative industries, associations, and upscale social groups.
Overview
The Senior Group Sales Manager serves as a strategic revenue driver for The Jay Hotel, a modern, design-forward property in a premier San Francisco location. The role concentrates on securing high-value group segments while differentiating the boutique luxury experience through personalized service and curated design.
Responsibilities
- Solicit new and existing accounts to meet revenue targets through phone outreach, outside calls, site inspections, and written communications.
- Generate advanced revenue in rooms, banquets, and room rentals by directly pursuing opportunities through proactive prospecting, presentations, contract development, negotiation, and closing.
- Maximize revenue across all hotel offerings by presenting all facets of the property to past, current, and prospective clients, both verbally and in writing.
- Manage account details so solicitation and closing steps are fully documented; coordinate cross-departmental involvement in servicing accounts.
- Develop and deliver persuasive verbal sales presentations to prospective clients.
- Prepare for meetings and entertain clients as appropriate based on potential business from the account.
- Communicate clear direction to all hotel departments to ensure high-quality service to customers.
- Prepare correspondence, internal booking reports, and file maintenance.
- Participate in daily business review meetings, pre-convention meetings, training, and other sales-related gatherings.
- Attend trade shows, community events, and industry meetings.
- Maintain advanced knowledge of market trends, competition, and key hotel clients.
- Adhere to attendance policies and be available on a regular basis.
- Perform additional job-related duties as assigned.
Requirements
- 3+ years of sales experience is preferred.
- Experience at a hotel of similar size and quality.
- Ability to adapt communication style to suit different audiences.
- Proficiency with Microsoft Word, Excel, and Delphi.
- Advanced knowledge of sales skills, revenue management, training, and peer motivation.
- Strong knowledge of hotel operations and the competitive market.
- Ability to execute appropriate action plans.
- Team-oriented with a willingness to pitch in and assist coworkers.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business planning, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Leadership skills to motivate and develop staff and meet goals.
- Ability to set priorities, plan, organize, and delegate.
- Concise, well-organized written communication.
- Ability to work effectively under time constraints and deadlines.
Technologies
- Microsoft Word
- Microsoft Excel
- Delphi
Benefits
- Medical insurance (through Anthem Blue Cross Blue Shield)
- Dental insurance (through Anthem Blue Cross Blue Shield)
- Vision insurance (through EyeMed)
- Vacation time
- Sick time
- Holiday programs
- Pet insurance (through the ASPCA)
- Supplemental life insurance
- Spousal life insurance
- Child life insurance
- Short-term Disability
- Long-term Disability
- 401(k) Savings Plan with matching funds
- Discounts through YouDecide program
- Hotel Room Discount programs
Additional Information
- Job Number: 26067918
- Job Category: Sales & Marketing
- Location: 333 Battery St, San Francisco, California, United States, 94111
- Schedule: Full Time
- Located Remotely?: N
- Position Type: Management
- Expiration Date: 07/19/2026
- This hotel is owned and operated by an independent franchisee, HEI Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee controls all employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.
About Us
The Jay, Autograph Collection, San Francisco's newest luxury lifestyle hotel, brings together the energy of the city with a design-forward experience. The property draws inspiration from the makers and innovators who helped shape San Francisco, offering a refined setting for guests to gather, create, and celebrate.
