Luxury Leasing & Hospitality Executive

Join Marshell Group in Beverly Hills, CA as a Luxury Leasing & Hospitality Executive, driving leasing performance while delivering a high-touch tenant experience at Suites by MG.

Responsibilities

• Place consistent daily outbound cold calls to prospective beauty and wellness professionals across the Los Angeles market
• Identify, engage, and recruit established hairstylists, barbers, estheticians, nail technicians, lash artists, makeup artists, wellness providers, salon owners, and qualified entrepreneurs
• Create new leasing opportunities through direct outreach, professional networking, referrals, social media, and relationship development
• Research prospective tenants to support opportunities to establish, relocate, or expand businesses
• Build and maintain a pipeline of qualified leasing prospects
• Schedule appointments, conduct regular follow up, and convert inquiries into property tours
• Develop relationships with beauty schools, salon owners, educators, industry organizations, and established beauty professionals
• Meet and exceed leasing, occupancy, and revenue performance objectives
• Use Instagram, TikTok, Facebook, and other digital platforms to identify and engage prospective tenants
• Conduct proactive outreach via personalized direct messages, digital communications, and professional networking
• Respond promptly to inbound leasing inquiries generated through advertising, social media, and online platforms
• Partner with the marketing team to improve lead generation and conversion
• Propose and test new digital outreach strategies to grow visibility in the beauty and wellness industry
• Maintain ongoing communication with prospects and tenants by phone, text, email, and social media
• Host engaging, professional property tours at the Beverly Hills flagship
• Showcase luxury studios, amenities, services, and the professional community with confidence
• Understand each prospective tenant’s needs and recommend appropriate studio options
• Accurately communicate leasing rates, incentives, studio configurations, and agreement requirements
• Guide prospects through reservations, deposits, agreements, and onboarding requirements
• Continue follow up to improve tour conversions and drive completed leasing commitments
• Coordinate with leadership to align with pricing guidelines, leasing policies, and company objectives
• Act as a primary hospitality contact for prospective, incoming, and existing tenants
• Coordinate tenant onboarding, welcome communications, move-in preparations, and studio readiness
• Help incoming tenants with questions on building amenities, access procedures, services, policies, and resources
• Stay available during scheduled working hours for service requests and hospitality support
• Coordinate with building operations, housekeeping, maintenance, and management to resolve tenant requests professionally
• Run regular property walkthroughs to maintain presentation and hospitality standards
• Support tenant communications, community activities, and professional engagement opportunities
• Maintain accurate prospect and tenant records using GoHighLevel or comparable CRM software
• Document outbound calls, social media communications, scheduled tours, follow ups, deposits, and completed agreements
• Monitor KPIs such as prospecting activity, lead generation, tour conversions, occupancy growth, and leasing revenue
• Provide regular leasing activity reports, occupancy updates, and pipeline forecasts to company leadership
• Track onboarding progress and communicate outstanding requirements to the relevant departments
• Contribute to improvements in leasing efficiency, conversion performance, and tenant satisfaction
• Maintain confidentiality, professionalism, and accuracy when handling tenant and company information

Requirements

• Minimum 2 years of demonstrated success in sales, leasing, business development, or client acquisition
• Proven ability to independently generate leads, build relationships, and close sales
• Strong experience with outbound cold calling and consistent prospect follow up
• Confidence using social media for prospecting, relationship development, and lead generation
• Exceptional interpersonal, communication, presentation, and negotiation skills
• Strong organizational skills to manage multiple prospects, tours, and tenant requests simultaneously
• Experience with CRM systems such as GoHighLevel, HubSpot, Salesforce, or comparable platforms
• Professional presence to represent a luxury brand in a high-profile Beverly Hills environment
• Commitment to hospitality, service excellence, and relationship management
• Self-motivated, disciplined, accountable, and able to work toward measurable performance objectives
• Able to work independently while collaborating with company leadership and operational teams
• Full-time onsite availability at the Beverly Hills location
• Ability to begin employment immediately

Technologies

• GoHighLevel
• HubSpot
• Salesforce
• Instagram
• TikTok
• Facebook

Benefits

• Performance incentives & career growth opportunities
• Performance-based incentives tied to established leasing and business objectives
• Compensation growth potential based on individual results and expanded responsibilities
• Professional development within a growing luxury beauty and wellness organization

Preferred Qualifications

• Experience in salon suite leasing, beauty industry sales, luxury hospitality, premium membership sales, or business development
• Existing professional relationships within the Los Angeles beauty, salon, barbering, spa, or wellness communities
• Demonstrated success generating business through cold calling, networking, referrals, and social media
• Experience managing tenant relationships, client onboarding, or luxury customer experiences
• Experience presenting and selling premium products, services, memberships, or professional spaces
• Bilingual English and Spanish communication skills

Compensation & Professional Advancement

• Salary: USD 55,500 per year (base)
• Additional earning opportunities through performance incentives
• Opportunities for increased responsibility and advancement as the company expands
• Potential advancement into senior leasing, hospitality management, business development, and regional leadership positions
• Opportunity to help establish leasing strategy, hospitality standards, and the professional community at the Beverly Hills flagship