Senior Group Sales Manager

Drive group revenue growth for corporate, incentive, association, and SMERF programs through premium client relationships and disciplined execution at Black Desert Resort in Ivins, UT.

Responsibilities

• Build and maintain high-touch relationships with elite meeting planners, incentive houses, and luxury travel partners to generate group and event revenue
• Create proposals, presentations, and contracts aligned with luxury standards and tailored guest and client experiences
• Negotiate agreements that preserve rate integrity, maximize value, and support long-term asset and brand positioning
• Collaborate with culinary, events, operations, and guest experience teams to ensure programs are delivered at a consistently high level of service
• Lead immersive site experiences that highlight resort design, amenities, and elevated service culture
• Develop and execute strategic sales plans focused on high-value markets, incentive programs, and exclusive group segments
• Maintain accurate CRM records to support visibility into client preferences, pipeline health, and revenue forecasting
• Track luxury travel trends and monitor competitor positioning to refine sales strategy and uncover new opportunities
• Target emerging markets and experience-driven groups, including lifestyle brands
• Represent the resort at luxury travel showcases, incentive forums, and invitation-only industry events
• Represent the resort at lifestyle, creative, and experiential travel events
• Deliver refined sales reporting and strategic insights on performance, opportunities, and long-term growth to leadership
• Manage and resolve objections through persuasive communication, relationship building, and value-based selling

Requirements

• Minimum 5 years of progressive hospitality sales experience with a proven record of meeting or exceeding revenue goals (luxury hotel or resort experience preferred)
• Demonstrated negotiation, communication, and relationship management skills, with the ability to influence outcomes while protecting long-term partnerships
• Strong understanding of sales strategy, market segmentation, and revenue management principles
• Proficiency with Delphi and/or Salesforce
• Experience with property management systems and the Microsoft Office Suite
• Ability to work independently while managing multiple priorities in a fast-paced, results-driven environment
• Professional communication style and strong commitment to exceptional guest and client experiences
• Willingness to travel for client meetings, site visits, and industry events as business needs arise
• Preference for an on-site role

Technologies

• Delphi
• Salesforce
• Property management systems
• Microsoft Office Suite

Benefits

• Comprehensive health insurance
• Retirement plans with company match
• Flexible time away
• Employee free night hotel program

Job Details

• Location: Ivins, UT 84738 (onsite)
• Schedule: Year-Round / Full-Time
• Pay Range: $90,000 - $110,000 per year + incentive bonus
• Individual compensation decisions are based on factors including experience and other business considerations