Group Sales Manager

Drive group revenue for a Phoenix hotel by managing new and existing accounts, coordinating group proposals, and hitting established sales targets onsite.

Responsibilities

• Learn and apply the hotel brand strategy to support group sales performance
• Grow account share by delivering service excellence and strengthening customer loyalty
• Identify and solicit new accounts via telemarketing, appointments, site tours, cold calls, and email, phone, and in person inquiries
• Advise clients on hotel facilities and services when presenting groups and events
• Build a client base across organizations, associations, and corporate businesses through direct sales activities
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed revenue goals
• Achieve predetermined sales goals for both revenue and sales activity
• Negotiate contracts in accordance with company standards
• Ensure solicitation, closing, and customer communications are complete and documented
• Conduct hotel and banquet facility tours and entertain qualified prospects per property policies and procedures
• Respond promptly and accurately to RFPs and requests for proposal and information
• Monitor local competitors and compare operations to support performance improvements
• Complete daily, weekly, and monthly reports as directed by DOS/GM
• Participate in Quarterly/Annual Business and Marketing Plans and assist with the budget process
• Perform other duties as assigned to support business objectives

Requirements

• High School education minimum; post-high school education preferred
• Minimum 2 years in hotel service role or sales experience preferred
• Outgoing personality
• Maintain a professional image through appearance and dress
• Ability to collaborate with the hotel service team to deliver exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrated ability to achieve sales goals
• Proactive, assertive, fast-paced sales approach with a drive to succeed
• Strong time management skills
• Understand need for time strategy as developed by Revenue Management
• Flexible schedule including evenings, weekends, and holidays

Compensation & Location

• Location: Phoenix, AZ (onsite)
• Pay: USD 65 - 70 per hourly

Benefits

• Daily Pay with “Work Today, Get Paid today”
• Free Telemedicine and Virtual Mental Health care access for all associates starting day one
• Multiple health insurance and life insurance options
• 401k Plan + company match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more