Sales Manager

Schulte Hospitality Group is seeking a Sales Manager in Annapolis, MD (onsite) to grow hotel groups and event business while strengthening customer loyalty through service excellence. The role focuses on prospecting, client advising, negotiations, tours, and consistent attainment of sales targets.

Key Responsibilities

• Learn and apply the hotel brand and sales strategy to support business goals.
• Drive customer loyalty by delivering service excellence across each customer experience, supporting increased share of account.
• Identify and solicit new accounts using telemarketing, appointments, site tours, cold calls, and inquiries received by email, phone, and in person.
• Advise clients on hotel facilities and services when proposing groups and events.
• Build a client base of organizations, associations, and corporate businesses through direct sales efforts.
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed revenue goals.
• Achieve predetermined sales goals for both revenue and sales activity.
• Negotiate contracts in line with company standards.
• Ensure solicitation, closing, and customer communication details are complete and properly documented.
• Conduct hotel and banquet facility tours and entertain qualified potential clients according to company and property policies.
• Respond promptly and accurately to requests for proposals and related information.
• Monitor local competitors and compare operational approaches.
• Complete daily, weekly, and monthly reports as directed by the DOS/GM.
• Participate in Quarterly/Annual Business and Marketing Plans and assist with the budget process.
• Perform other duties as assigned to support business objectives.

Required Qualifications

• Minimum High School education; post-high school education preferred.
• Minimum two (2) years in a hotel service role or sales experience preferred.
• Outgoing personality.
• Maintains a professional image through appropriate appearance and dress.
• Ability to work collaboratively with the hotel service team to deliver exceptional customer service.
• Clear, concise written and verbal communication skills.
• Demonstrated ability to achieve sales goals.
• Proactive, assertive, fast paced sales approach with drive to succeed.
• Excellent time management skills.
• Understands the need for a time strategy developed by Revenue Management.
• Flexible work schedule, including possible evenings, weekends, and holidays.

Compensation

USD 65,000 - 75,000 per year

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all associates starting day one.
• Multiple health insurance and life insurance options.
• 401k plan with company match.
• Paid parental leave.
• Paid time off.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

Hiring Process

• Phone interview
• Manager(s) interview
• Drug screen
• Background check
• Reference checks
• Potential employment assessment