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Job Description

The Corporate Sales Manager will oversee the Corporate market for the Handlery Union Square Hotel’s sales department, reporting to the Director of Sales. This onsite role focuses on driving sales performance across assigned segments while supporting guest and team outcomes.

Role Overview

Manage the Corporate market effectively for the Handlery Union Square Hotel for assigned segments. The position contributes to guest satisfaction and loyalty, employee satisfaction and commitment, day-to-day operations, and financial results. Success includes leading and supporting sales activities tied to revenue and room night objectives.

Key Responsibilities

  • Identify new business opportunities and leads in assigned segments
  • Identify and attend industry tradeshows and events in assigned segments
  • Develop and maintain client relationships with new and existing accounts
  • Meet or exceed revenue and room night goals in assigned segments
  • Conduct outside sales calls and telemarketing calls to achieve assigned goals
  • Conduct site inspections with prospective clients
  • Attend segment-related industry events
  • Submit RFPs for the Consortia segment
  • Submit required reports, plans, and goals to the Director of Sales
  • Conduct travel agent sales calls and trips
  • Attend meetings as deemed necessary by management
  • Assist with special projects as requested by the Director of Sales
  • Prepare reports weekly or monthly as deemed necessary for the department
  • Support additional duties and responsibilities aligned with Sales Department needs
  • Handle additional tasks assigned by the Director of Sales or General Manager
  • Participate in performing Manager On Duty functions on rotation
  • Assist with forecasting information for the annual hotel revenue budget
  • Apply primary operational skills with the Property Management System (Maestro)

Required Qualifications

  • Service oriented
  • Teamwork oriented
  • Excellent communication skills, verbal and written
  • Excellent telephone skills
  • Strong computational ability
  • Strong computer skills
  • Ability to multi-task
  • Ability to remain professional in all situations
  • Excellent knowledge of the city and surrounding area (history, attractions, etc.) of interest to guests
  • Ability to obtain and/or maintain any government-required licenses, certificates, or permits applicable to the position
  • Ability to maintain a neat, clean, and well-groomed appearance per Handlery Hotels’ standards
  • High school diploma or equivalent education required
  • Minimum of 3 years of sales experience in a similar industry required; previous hotel industry experience preferred
  • Bachelor’s degree preferred

Technologies

  • Property Management System (Maestro)

Work Location

San Francisco, CA (onsite)

Compensation

USD 85,000 - 95,000 per year

Benefits

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule and Attendance Notes

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect business needs. Attendance at all scheduled training sessions and meetings is required.

Physical Demands

  • Most work tasks are performed indoors with moderate temperature controlled by property environmental systems
  • Must be able to sit at a desk for up to 8 hours per day (length of time may vary)
  • Must be able to exert well-paced ability in limited space and reach other departments of the property in a timely manner
  • Must be able to lift up to 15 lbs. on a regular and continuing basis
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity
  • Talking and hearing occur continuously when communicating with guests, managers, and fellow team members
  • Vision occurs continuously, including near and color vision and depth perception
  • Requires manual and finger dexterity to use and operate necessary equipment

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