Sales Manager
Job Description
Based at Castle Hill Inn in Newport, RI, the Sales Manager will lead social catering initiatives tied to weddings, milestone celebrations, and related events. The role centers on managing proposals, contracts, and client relationships to meet or surpass sales targets while upholding high service standards.
Responsibilities
- Actively pursue social catering opportunities through outreach, referrals, local partnerships, and marketing-driven leads.
- Address inquiries promptly and guide clients through the sales process with tailored proposals, menus, and site tours.
- Cultivate durable client relationships to drive repeat business, favorable reviews, and referrals.
- Prepare proposals and contracts aligned with current availability.
- Consistently achieve monthly and annual sales targets.
- Maintain accurate records in CRM and event planning software such as Tripleseat and Social Tables.
- Submit weekly reports on sales pacing, forecasting, and activity.
- Stay informed on social event trends, seasonal offerings, and guest experience enhancements.
- Represent the venue at showcases and industry events as required.
Requirements
- A minimum of four years of event coordination experience in the food, beverage, or hospitality industries, or a bachelor’s degree.
- Experience with high end weddings and customized events is required.
- Excellent communication, interpersonal, and customer service skills.
- Strong administrative abilities; highly organized, detail oriented, and capable of multitasking in a fast paced, high volume sales environment.
- Collaborative mindset with a team oriented approach to fostering an equitable workplace and respectful working relationships.
Technologies
- Tripleseat
- Social Tables
Benefits
- Competitive compensation $60,000-$62,000/year
- Sick, holiday, and vacation paid time off
- Medical, dental, and vision plans
- Flexible and dependent care spending account options
- Health Reimbursement Account (HRA)
- 100% company paid LTD, life & AD&D insurance
- Generous company 401(k) match
- Employee ownership opportunities
- NRG Dining Card Program
- 35% dining discount at our locations (food and beverages)
- Employee Assistance Program (EAP)
- Employee discount programs
- Wholesaler Club reimbursement program
- Tenure program
- Referral bonus program
- Telemedicine access
About the Position
In this role you will drive catering sales within the social market, focusing on weddings, milestone celebrations, showers, and other special occasions. A proven track record in social catering sales, proactive business development, and relationship building is expected.
About Newport Restaurant Group
Newport Restaurant Group operates as a 100 percent employee owned company. Employees have the opportunity to become owners, reflecting a commitment to reinvest in people. The organization is known for a strong, friendly hospitality staff across New England, united by a goal to make people happy through great food and experiences.