Senior Sales Manager

Schulte Boutique + Lifestyle in Washington, DC, onsite, is seeking a Senior Sales Manager. The role centers on learning the brand, expanding the client base, and driving loyalty to achieve revenue and sales targets through direct sales, proposals, and event planning.

In this position you will participate in quarterly and annual business and marketing plans and assist with the budget process. The role is anchored in delivering exceptional client experiences and growing the hotel’s business through proactive outreach and strategic partnerships.

Benefits

• Work Today, Get Paid today, with Daily Pay
• Free Telemedicine and Virtual Mental Health care access for all associates starting day one
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more

Responsibilities

• Learn the hotel brand and strategy
• Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
• Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions
• Advise clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establish a client base of organizations, associations, and corporate businesses through direct sales efforts to secure hotel business
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed revenue goals
• Aim to achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts in line with company standards
• Ensure all aspects of solicitation, closing, and customer communications are completed and documented
• Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in compliance with policies
• Provide prompt and accurate responses to all requests for proposals and information
• Consistently meet or exceed sales goals, including revenue and activity targets
• Monitor local competitors and benchmark performance against them
• Complete daily, weekly, and monthly reports as directed by the DOS/GM
• Participate in quarterly and annual business and marketing plans and assist with budgeting
• Perform various other duties as assigned to meet business objectives

Requirements

• Minimum of High School education; post-high school education preferred
• Minimum of two years in a hotel service role or sales experience preferred
• Outgoing personality
• Maintains a professional image through appearance and dress
• Ability to work collaboratively with the hotel service team to deliver exceptional customer service
• Clear, concise written and verbal communication
• Demonstrated ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Excellent time management skills
• Understands need time strategy as developed by Revenue Management
• Flexible work hours may include evenings, weekends, and holidays