Wireless Retail Sales Manager

Alliance Mobile Inc is seeking a Wireless Retail Sales Manager to lead a sales team in a busy onsite wireless retail location in Streetsboro, OH. The role focuses on driving profitability and delivering memorable customer experiences through coaching, hands-on leadership, and a performance-driven approach in a fast-paced environment.

Compensation

Salary range: USD 40,000 to USD 100,000 annually, with base pay plus performance-based bonuses.

Responsibilities

• Drive profitability and achieve sales targets through strategic execution.
• Lead and motivate the sales team to sustained high performance.
• Recruit and onboard staff, making difficult personnel decisions when required.
• Oversee daily store operations, staffing schedules, and regulatory compliance.
• Lead by example through role-plays and practical coaching sessions.
• Support transactions as needed and create memorable customer experiences.
• Collaborate with training teams to onboard and train new hires smoothly.
• Maintain and enforce Alliance Mobile standards across the team.
• Maintain clear, ongoing communication within the Alliance Mobile community.
• Commit to a 45-50 hour workweek, including evenings, weekends, and holidays.
• Perform light physical tasks as required, including lifting up to 25 pounds.

Requirements

• Minimum 2 years of sales management experience with a proven ability to lead teams.
• History of meeting or surpassing sales targets and delivering superior customer service.
• Excellent communication, organizational, and interpersonal skills.
• Willingness to work evenings, weekends, and holidays with a positive attitude.
• Comfort with technology, including computers and wireless devices.
• Education: High School diploma or higher.

Benefits

• Great compensation with base salary plus performance-based bonuses.
• Medical, dental, and vision coverage, 401(k) plan, and accruing paid time off.
• 50 percent discount on your AT&T wireless bill, plus exclusive employee discounts.
• Opportunities for internal promotions, mentorship programs, and college book reimbursement.
• Sales contests, social events, and a vibrant team culture.
• Holiday pay and a workplace that recognizes and values contributions.