Nestea Marketing Corp is assisting with recruitment for a client-facing Local Sales Manager role at Timeless Spa Center in Chattanooga, Tennessee. This is an on-site, W-2 position focused on in-person consultations, service education, and follow-up that supports both the client experience and location sales goals.
The Local Sales Manager meets with scheduled clients at the Chattanooga location, guides prospective clients through service options and package details, and documents consultation outcomes in the CRM. The role also includes clear communication with spa leadership and coordination with providers and support team members when additional service information is needed.
What You’ll Do
- Meet scheduled clients in person at the Chattanooga location
- Discuss prospective clients’ goals, concerns, budget, and service interests
- Explain wellness and aesthetic services clearly and professionally
- Review service packages, memberships, pricing, and payment options
- Help clients understand next steps after their consultation
- Follow up with interested clients after appointments
- Complete lead follow-up by phone, text, email, or in person
- Enter accurate consultation notes, lead updates, client interest level, and outcomes in the CRM system
- Track consultation activity, follow-up activity, client decisions, and appointment status
- Support location sales goals and consultation objectives
- Communicate client questions, lead status, and sales activity to spa leadership
- Coordinate with providers and support team members when clients need additional service information
- Follow Timeless Spa Center procedures for package presentation, pricing discussions, payment option communication, and follow-up activity
- Participate in service education, sales training, coaching, and team communication
- Support local client engagement, promotional activity, and appointment flow when needed
Required Skills and Qualifications
- Experience in sales, client consultations, customer service, membership sales, client coordination, front-office support, outreach, lead follow-up, or another client-facing role
- Strong verbal communication and presentation skills
- Comfort discussing pricing, packages, memberships, and payment options
- Ability to follow up with prospective clients professionally and consistently
- Ability to document client interactions and follow-up activity accurately
- Strong organization and attention to detail
- Ability to use or learn a CRM or similar lead-tracking system
- Comfort working in a performance-focused sales environment
- Ability to receive coaching and apply feedback
- Willingness to learn Timeless Spa Center’s services, procedures, and sales expectations
- Ability to work in person at the Chattanooga, Tennessee location
- Ability to work the required schedule, including Sundays
- Professional appearance and communication style
- Recent graduates are encouraged to apply
Training and Compensation
The Local Sales Manager role includes two weeks of required training before beginning the regular schedule. Training is scheduled Monday through Friday.
- Week 1 (Remote Online Training): online training beginning at 8:30 AM Eastern Time, approximately 6 hours per day. Week 1 may include service menu education, consultation process training, pricing and package presentation, CRM usage, lead follow-up expectations, and client communication standards.
- Week 2 (Hybrid Training): online training while reporting to the spa Monday through Friday. Training begins at 10:00 AM Eastern Time. Week 2 may include continued online coursework, spa workflow training, client consultation process review, CRM tracking practice, package presentation standards, payment option communication, follow-up process training, and location-specific procedures.
Training compensation is reviewed separately for each training week. Employees who complete the full scheduled training week and meet Timeless Spa Center’s training completion requirements will receive $500 in training compensation for that week. If an employee does not complete the full scheduled training week or does not meet the applicable requirements for that week, compensation is $400 for that training week, subject to applicable wage and hour requirements. Successful completion of both full weeks results in $1,000 total in training compensation. Timeless Spa Center will review training schedule, attendance requirements, compensation terms, location expectations, and completion requirements with candidates before training begins.
Regular Work Schedule
After training, the regular schedule is based on the Chattanooga location’s staffing needs, appointment volume, and business requirements. The role is generally scheduled 3 to 4 workdays per week, and shifts may be up to 10 hours. Specific days and shift times are finalized based on location needs, and final expectations are reviewed during the hiring process. Regular work is performed on site at the Chattanooga spa location.
Compensation and Employment Details
- Location: Chattanooga, TN (onsite)
- Employment: W-2 employee position with Timeless Spa Center in Chattanooga, Tennessee
- Base pay: $20 per hour
- Growth: performance-based growth opportunities
- Additional earnings: additional commission, bonus, or incentive opportunities if included in Timeless Spa Center’s current compensation plan
Nestea Recruiting is assisting with recruitment and is not the direct employer. Employment terms, onboarding requirements, workplace policies, compensation details, commission or incentive eligibility, schedule expectations, and final job responsibilities will be reviewed with qualified candidates during the hiring process.
Services Discussed With Clients
- Body contouring services
- RF-based treatments
- Fractional RF services
- Cryotherapy-related services
- Cryo slimming services
- EMS-related services
- Cavitation-related services
- Skin-focused services
- Other non-invasive wellness and aesthetic services offered by the spa
This role is based inside a wellness and aesthetic spa environment and focuses on client communication, consistent follow-up, accurate documentation, and supporting the client experience and location sales goals. It does not require providing clinical care, diagnosing conditions, or performing medical treatments.
Hiring Process
Nestea Recruiting coordinates recruitment activities on behalf of Timeless Spa Center. Selected candidates will be contacted with next steps and details including paid training, schedule expectations, role responsibilities, compensation terms, and final employment information prior to accepting the position.
