Business Development Associate - Bilingual in Chinese

Universal Processing is hiring a fully onsite Business Development Associate in Chicago, IL, serving as a first point of contact for clients and supporting new business growth.

Responsibilities

• Generate new opportunities by gathering leads, making cold calls, and scheduling appointments
• Have direct conversations with small-to-medium-sized business owners by presenting products and services
• Collect key business details including business name, address, current marketing strategies, payment method, sales volume, and current pricing
• Enter lead information into databases to support sales operations
• Request credit card processing statements for pricing analysis and to understand business financial situations
• Perform client follow-up to maintain engagement and advance business opportunities
• Manage the business pipeline and develop a payment strategy aimed at long-term success
• Work to meet and exceed sales targets as required

Requirements

• Must be authorized to work in the US at the time of hire (Universal Processing is an E-Verify employer)
• Bilingual proficiency in English and Mandarin-Chinese required
• Ability to read and write in both English and Mandarin-Chinese
• High school diploma or equivalent required
• Bachelor’s degree preferred in Business, Business Administration, Communications, Finance, or a related field
• Previous sales or customer service experience preferred, not required
• Strong skills in communication, critical thinking, attention to detail, and analysis
• Able to speak confidently on the phone and connect with prospects
• Aptitude for learning with drive to develop negotiation and sales skills

Benefits

• Medical, vision, and dental coverage
• Generous PTO
• 401(k)
• Generous bonuses
• One month of paid training on the job

Compensation

• Non-exempt position
• $23.50/hour base rate during the probationary period
• $26.00/hour base rate after successful completion of the probationary period

Role Summary

• Fully onsite role in Chicago, IL
• 5 days a week schedule
• First point of contact for clients as part of the sales department
• Acts as a brand ambassador by introducing the business solutions provided by the company