Business Development Manager, Independent Reference Labs

The Business Development Manager role supports growth with independent reference laboratory customers across the Eastern half of the United States. This position focuses on consultative selling, relationship expansion, and cross-functional execution to deliver measurable value through new distribution, kitting, and service improvements.

Location

Florida (onsite)

Compensation

$173,833 - $200,003 per year (includes targeted variable pay). The role is bonus eligible: Yes.

Anticipated Application Deadline

8/17/2026 (applications should be submitted as soon as possible if interested).

Responsibilities

• Grow and maintain relationships with Independent Reference Lab customers.
• Identify customer needs, challenges, and opportunities to create new business outcomes.
• Drive new distribution and kitting sales opportunities.
• Leverage data and analytics to deliver savings and value-based solutions.
• Develop and execute account strategies that support retention, growth, and profitability.
• Serve as the point of contact for Independent Reference Labs.
• Partner with cross-functional teams to deliver customer solutions.
• Lead customer onboarding and implementation activities.
• Drive service improvements across inventory, sourcing, pricing, and supply chain performance.
• Strengthen customer satisfaction and long-term partnerships.
• Monitor performance metrics and identify improvement opportunities.
• Support contract implementation and compliance.
• Analyze customer data to measure outcomes and value creation.
• Coordinate data requests and business reviews.
• Recommend process improvements that reduce costs and increase efficiency.
• Stay current on laboratory market trends, regulations, and reimbursement changes.
• Share customer insights and competitive intelligence internally.
• Act as a trusted advisor to Independent Reference Lab customers.

Requirements

• Bachelor's degree preferred.
• 5+ years of experience in healthcare sales, business development, account management, laboratory diagnostics, or healthcare distribution.
• Experience supporting laboratories, diagnostics, or healthcare customers preferred.
• Demonstrated success growing customer relationships and identifying new business opportunities.
• Experience with laboratory supply distribution, kitting programs, or healthcare supply chain solutions preferred.
• Strong business and financial acumen, with the ability to leverage data to develop customer solutions.
• Excellent communication, presentation, and relationship-building skills.
• Proven ability to collaborate across multiple functions and stakeholder groups.
• Strong problem-solving, organizational, and project management skills.
• Proficiency with CRM tools, Microsoft Office, and business analytics platforms preferred.
• Ability to travel at least 25% of the week.
• Valid driver's license.

Technology

• CRM tools
• Microsoft Office
• Business analytics platforms

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Travel Requirements

Ability to travel at least 25% of the week.