Manager of Sales Development

Explore a growth-focused role in Alpharetta, GA, offering a hybrid work arrangement with in-office collaboration most weeks and remote Fridays. This full-time, salary-exempt position delivers a competitive compensation package and a comprehensive benefits program designed to support your health, finances, and well-being. You will lead and coach a Sales Development team to accelerate top-of-funnel pipeline, align outreach with Sales and Marketing, and drive productivity and conversion improvements while cultivating a culture of accountability and continuous improvement.

Responsibilities

• Lead, develop, and manage a team of Sales Development Representatives (SDRs), fostering accountability, collaboration, and continuous improvement.
• Coach team members through targeted training on prospecting, messaging, objection handling, lead qualification, and meeting generation.
• Set performance expectations and monitor results against pipeline, activity, conversion, and revenue metrics.
• Design and implement outbound prospecting strategies to create new business opportunities and support revenue growth.
• Partner with Sales, Marketing, and cross-functional teams to align outreach, improve lead quality, and optimize lead handoff processes.
• Analyze SDR performance, pipeline metrics, conversion rates, and outreach effectiveness to identify opportunities for improvement.
• Manage onboarding and ongoing training programs to ensure readiness and consistent execution of sales development best practices.
• Leverage CRM and sales engagement platforms to track performance, boost productivity, and maintain accurate pipeline reporting.
• Drive process improvements and scalable sales development programs that increase efficiency, effectiveness, and growth.
• Design and administer team incentive programs, contests, and recognition initiatives to maintain engagement and performance.
• Support workforce planning, goal setting, territory alignment, and capacity planning in partnership with Sales leadership.
• Provide regular reporting, insights, and recommendations to leadership regarding pipeline creation, team performance, and market opportunities.
• Collaborate with leadership to refine sales development strategies, tools, workflows, and performance standards.
• Foster a positive, high-performance environment that encourages professional growth, innovation, and teamwork.
• Stay informed on industry trends, market dynamics, and sales development best practices to enhance team effectiveness.

Requirements

• Bachelor's degree in business, Marketing, Communications, or a related field; equivalent experience may be considered.
• 4+ years of experience leading sales development, business development, or lead generation teams in a SaaS or technology-driven environment, with proven success in pipeline generation and revenue growth.
• Strong understanding of outbound prospecting, lead qualification, account development, and sales engagement strategies.
• Experience with CRM platforms such as Salesforce and sales engagement tools such as Outreach, Salesloft, or similar technologies.
• Proven ability to analyze performance metrics, identify trends, and implement data-driven improvements.
• Experience partnering effectively with Sales leadership and cross-functional stakeholders.
• Strong coaching, mentoring, and talent development skills.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to influence stakeholders and build strong working relationships across all levels of the organization.
• Strong organizational, project management, and prioritization skills.
• Strategic thinker with the ability to balance long-term planning and hands-on execution.
• High level of business acumen, analytical capability, and problem-solving skills.
• Self-motivated, results-oriented leader with a strong sense of urgency and accountability.
• Experience in property management, hospitality, vacation rental, or SaaS industries preferred.

Technologies

• Salesforce
• Outreach
• Salesloft

Location and Work Style

Location: Alpharetta, GA. This is a hybrid role with in-office presence most weeks. Team members typically work in the office Monday through Thursday and remotely on Friday.